New opportunity

Executive Director, Software Engineering AI Solutions

CVS Health · Woonsocket, United States

About this role

The Executive Director, Software Engineering AI Solutions leads the design, development and delivery of AI-powered software products and platforms supporting CVS Health’s Health100 strategy. Reporting to the VP of Engineering, this leader builds and scales an engineering organization that uses Generative AI and agentic technologies to address healthcare and business challenges.

Responsibilities

  • Lead multiple teams developing, deploying and supporting secure, scalable and resilient AI applications and platforms. Define technical strategy, software standards, architecture governance and operational practices.
  • Deliver AI-enabled products that improve customer experiences, clinical workflows, operational efficiency and business performance. Build reusable frameworks and services, evaluate emerging technologies, and modernize existing applications with AI-assisted capabilities and automation.
  • Recruit and mentor engineering leaders and technical talent. Partner with Product Management, design, Security, Engineering and Infrastructure; communicate roadmaps, risks and outcomes to executives and drive measurable business value.

Required qualifications

  • 15+ years of software development and technology leadership experience, including 10+ years leading large-scale engineering organizations and 5+ years delivering AI, ML or Generative AI solutions in enterprise software environments.
  • Experience building cloud-native platforms and distributed systems at scale; expertise in software architecture, modern engineering practices, APIs, microservices, DevSecOps and cloud technologies.
  • A record of leading organizations of 50+ engineers across multiple teams and delivering large-scale customer-facing and enterprise software. Strong executive communication and stakeholder management skills. Bachelor’s degree.

Preferred qualifications

  • Experience taking AI-native products from concept to production, building internal platforms for enterprise AI adoption, or working in healthcare, pharmacy, payer, provider or digital health settings.
  • Experience with LLMs, agentic architectures, conversational AI and intelligent workflow automation; understanding of Responsible AI, model governance and AI security.

The listed location is One CVS Drive, Woonsocket, Rhode Island, with the posting marked Remote/Hybrid. This is a full-time, 40-hour-per-week role. The typical base pay range is $175,100–$334,750; the role is also eligible for a bonus, commission or short-term incentive program and has an equity award target. Eligible benefits include medical, dental and vision coverage, paid time off, retirement savings options and wellness programs. The anticipated application-window closing date is October 12, 2026.

For full details about this role, click “Apply on company site” to view the employer’s original posting.

Skills for this role

Generative AIMachine LearningAI agentsSoftware engineering leadershipSoftware architectureCloud-native platformsDistributed systemsAPIsMicroservicesDevSecOpsCloud technologiesProduct developmentEngineering managementExecutive communicationStakeholder managementLarge Language ModelsConversational AIWorkflow automationResponsible AIModel governanceAI security

Your skill match

Checking your profile…

YOUR NEXT STEP

Get interview-ready for this role

A focused preparation guide, built around this job’s responsibilities and requirements.

✦ AI-generated guide
Preparation suggestions, not the employer’s actual interview questions. Always check the original posting for current requirements.
01

Understand the role

What matters most

  • Turn AI opportunities into production products

    The posting makes this leader responsible for AI-powered products and platforms supporting Health100, including customer experiences, clinical workflows and operational efficiency. Prepare to explain how you would move a business opportunity from use-case selection through production delivery and measurable outcomes.

  • Set engineering strategy and operating standards

    The role defines technical strategy, software standards, architecture governance and operational practices for secure, scalable, resilient applications. Prepare a concrete example of setting standards across multiple teams while retaining delivery accountability.

  • Build reusable AI capabilities

    The posting calls for frameworks, services and accelerators that speed AI use cases across Health100, alongside modernization of existing applications. Prepare to distinguish what belongs in a shared platform from what should remain product-specific.

  • Scale leaders and teams

    This executive director will recruit, mentor and develop engineering leaders and technical talent; the requirements cite leadership of 50+ engineers across multiple teams. Prepare examples of how you developed leaders and sustained quality and accountability as an organization grew.

  • Align partners and communicate business value

    The role partners with Product Management, design, Security, Engineering and Infrastructure, and communicates roadmaps, risks and outcomes to executives. Prepare to show how you resolve competing priorities and connect technology investments to measurable business results.

Likely challenges to think through

  • Balance AI innovation with production safeguards

    A likely challenge is moving quickly with Generative AI and agentic technologies while meeting the posting’s security, resilience and quality expectations. Prepare to discuss decision criteria and release safeguards; Responsible AI, model governance and AI security are preferred areas, not described as established employer processes.

  • Reconcile reuse with varied use cases

    Shared AI services could accelerate delivery, but customer-facing products, clinical workflows and operational applications may need different designs. Prepare an example of choosing platform boundaries without forcing every use case into the same implementation.

  • Modernize without disrupting delivery

    Adding AI-assisted capabilities to existing services while delivering new products may create competing demands on teams and architecture. Prepare to explain how you would sequence modernization, manage dependencies and make roadmap trade-offs visible to executives.

03

Practice your answers

Technical practice

How would you set a technical strategy for AI products supporting Health100?

What to coverSuggested preparation: Explain how you would connect customer experience, clinical workflow, operational efficiency and business goals to a prioritized engineering roadmap. Address how you would assess feasibility, delivery risk and measurable outcomes without assuming a particular Health100 use case.

How would you architect a scalable, resilient AI application?

What to coverSuggested preparation: Discuss cloud-native architecture, APIs, microservice boundaries and failure handling for customer-facing or enterprise software. Explain the trade-offs between scalability, maintainability, security and operational complexity.

When would you use an LLM, an agentic architecture or conversational AI?

What to coverSuggested preparation: Compare these preferred technologies against the needs of a workflow rather than treating AI as the default solution. Explain how you would limit agent actions, manage unreliable outputs and decide whether a simpler approach is sufficient.

How would you take an AI-native product from concept to production?

What to coverSuggested preparation: Describe stages for validating a use case, evaluating solution quality and moving to a supportable deployment. Address how you would judge whether the product improves the intended experience, workflow or business outcome.

How would you address Responsible AI, model governance and AI security?

What to coverSuggested preparation: Discuss risk assessment, access controls, testing and ongoing oversight appropriate to AI-enabled healthcare or business workflows. Explain the trade-off between rapid delivery and safeguards without assuming a specific regulatory or company policy.

What would you standardize in a reusable enterprise AI platform?

What to coverSuggested preparation: Identify services or frameworks that could accelerate multiple AI use cases while preserving team autonomy. Explain how you would evaluate reuse, adoption, maintenance burden and security.

How would you troubleshoot a production AI application that becomes unreliable?

What to coverSuggested preparation: Walk through how you would distinguish application, distributed-system and AI-output failures, then contain impact and restore service. Explain what operational signals and follow-up changes would improve resilience.

How would you modernize an existing application with AI-assisted capabilities?

What to coverSuggested preparation: Explain how you would identify a worthwhile automation opportunity and integrate it with existing services and APIs. Address incremental delivery, compatibility, testing and the option not to add AI when value is unclear.

How would you establish engineering standards across multiple AI teams?

What to coverSuggested preparation: Cover architecture governance, development practices and DevSecOps expectations for secure, maintainable software. Explain how you would keep standards effective across teams without creating unnecessary delivery bottlenecks.

Behavioural practice

Tell me about a time you scaled an engineering organization across multiple teams.

What to coverSuggested preparation: Use a real situation, your actions in structuring teams and developing leaders, and the resulting delivery or organizational outcomes. Distinguish decisions you made from work delegated to others.

Describe a time you aligned product, security and engineering stakeholders on a difficult delivery decision.

What to coverSuggested preparation: Set out the situation and competing priorities, what you did to reach a decision, and the result. Focus on how you handled trade-offs rather than claiming every stakeholder agreed.

Tell me about a time you communicated a significant technical risk to executives.

What to coverSuggested preparation: Explain the situation, how you translated the risk and options into a decision-ready message, and what happened next. Include any measurable outcome you can substantiate.

Describe a time you improved engineering quality or accountability after a setback.

What to coverSuggested preparation: Use a real situation, the operational or cultural changes you led, and the results you observed. Explain how you balanced learning and continuous improvement with delivery commitments.

Tell me about a time you evaluated an emerging technology and chose whether to adopt it.

What to coverSuggested preparation: Describe the opportunity, the evidence and trade-offs you examined, your decision, and its outcome. Make clear how you weighed potential business value against implementation and support costs.

02

Sharpen your knowledge

Topics to prepare

  • Enterprise AI product strategy

    The role translates business opportunities into production-grade AI products supporting Health100. Revise by comparing two proposed AI use cases for customer experience or clinical workflows: explain their expected value, delivery risks and criteria for production readiness.

  • Cloud-native architecture at scale

    Cloud-native platforms, distributed systems, APIs, microservices and software architecture are required expertise. Revise by sketching how a reusable AI service would integrate with existing applications, then explain scalability, resilience and maintainability trade-offs.

  • Engineering governance and operations

    The role establishes software standards, architecture governance and operational practices for secure, resilient applications. Revise by outlining the decisions an architecture review should cover and how DevSecOps and ongoing support would be governed across teams.

  • Scaling an engineering organization

    The posting requires experience leading organizations of 50+ engineers across multiple teams and calls for recruiting and mentoring leaders. Revise by mapping responsibilities, decision rights and coaching practices for several teams delivering a shared platform.

  • AI governance and agentic systems

    LLMs, agentic architectures, Responsible AI, model governance and AI security are preferred, not required, qualifications. As preparation, compare a conversational or agentic workflow with a simpler AI-assisted workflow, including where human oversight and security review would matter.

Skills to revise

  • Present an executive roadmap

    The role communicates strategy, roadmaps, risks and outcomes to executives. Practice a brief presentation that connects an AI product opportunity to delivery phases, major risks and measurable business outcomes; this is a preparation exercise, not a stated interview format.

  • Run an architecture trade-off review

    The posting calls for architecture governance and delivery of secure, scalable AI applications. Practice reviewing a proposed API and service design: identify failure points, security concerns, operational ownership and the trade-offs behind a recommendation.

  • Prioritize a reusable AI platform backlog

    The role establishes reusable frameworks, services and accelerators while partnering with Product Management. Practice ranking several shared-service requests against product needs, explaining what to build once, what to defer and how to measure value.

  • Work through a cross-functional delivery decision

    The role collaborates with Product, design, Security, Engineering and Infrastructure. Practice facilitating a scenario in which a clinical-workflow feature has a delivery deadline and unresolved security or reliability concerns; state the decision, owners and escalation path.

04

Your preparation checklist

  • Map the stated qualifications

    Prepare a one-page evidence sheet for the posted 15+ years in technology leadership, 10+ years leading large-scale engineering organizations, 5+ years delivering enterprise AI or ML, leadership of 50+ engineers, and bachelor’s degree. Mark any experience that is relevant but not a direct match.

  • Build a production AI project walkthrough

    Select a real AI or ML product you helped deliver and document the business problem, your decisions, path to production, operational support, and measured outcomes. If relevant, distinguish your work with LLMs, agents, or conversational AI; these are preferred, not required.

  • Explain an enterprise architecture decision

    Prepare a diagram from a real cloud-native or distributed-system project showing APIs, services, scaling, resilience, DevSecOps, and architecture trade-offs. Identify what you personally decided and how the system was supported after launch.

  • Practice a Health100-aligned design exercise

    Sketch a hypothetical AI-enabled improvement to a customer experience, clinical workflow, or operation—areas named in the posting. Show how reusable services, security, maintainability, and measurable value would shape the design; label the proposal as illustrative, not a CVS Health project.

  • Document how you scaled engineering leadership

    Prepare a concrete account of organization structure, recruiting and mentoring leaders, engineering standards, architecture governance, and improvements you measured across teams. Separate decisions you owned from work delegated to others.

  • Rehearse an executive roadmap discussion

    Draft a brief presentation that connects an AI opportunity to priorities, delivery milestones, risks, and outcome measures. Practice explaining how you would work with Product, design, Security, Engineering, and Infrastructure; the posting names these partners but does not prescribe a process.

  • Prepare questions that test the role’s scope

    Ask how Health100 priorities are translated into AI product investments, what reusable platform capabilities already exist, how AI security and model governance are handled, and which outcomes the VP of Engineering expects this leader to influence.

AI-generated from the job information · Prepared Sep 30, 2026 (UTC)Useful preparation, not a guarantee of eligibility or an offer.

Availability last checked: Nov 4, 2026. Status can change after a check; confirm on the employer’s website. Report an issue · Our checking policy

KEEP EXPLORING

Similar AI jobs

Related skills and specializations in United States. Matched to this role, not your profile.

Explore more jobs
Finding similar opportunities…