New opportunity

Lead AI Technical Product Manager

Humana · New York, United States of America

About this role

Humana seeks a hands-on Lead AI Technical Product Manager to lead a complex area of its enterprise AI portfolio, from identifying business problems and prototyping solutions through production delivery and governed review. The role works with engineers, designers, data scientists and business stakeholders to build AI products with measurable value.

Responsibilities

  • Define product vision, strategy, roadmap and priorities. Map business operations, identify AI use cases, and develop value propositions, business cases and ROI justifications.
  • Build working prototypes and demos using agentic coding and AI tools such as Claude Code, Cursor and OpenAI Codex. Translate validated use cases into requirements, user stories, acceptance criteria, edge cases and success metrics; collaborate on user experience.
  • Own the backlog and guide delivery from prototype through launch and iteration. Support architecture and feasibility discussions, and own prompt engineering or skill-creation components of the AI harness.
  • Establish golden sets and ground truth; run offline and production evaluations using measures such as accuracy, precision, recall, F1, task success and hallucination rate. Use validated LLM-as-judge approaches where appropriate and present results to leadership.
  • Lead cross-functional teams without direct authority, develop reusable delivery patterns, communicate with technical and executive audiences, and mentor product managers. Guide solutions through Humana’s Enterprise AI Governance Framework, including documentation, scorecards and stage-gate reviews.

Required qualifications

A B.S. or M.S. in Computer Science, Engineering or a related field, or equivalent experience; 7+ years of product or related experience, including 4+ years in product management; and experience shipping AI/ML or GenAI products to production. Candidates must have hands-on AI prototyping and evaluation experience, systems thinking, strong business and technical communication, and working knowledge of LLMs, agents, RAG and prompt engineering.

Preferred qualifications

Experience in healthcare, insurance or another regulated industry; familiarity with agent frameworks, GraphRAG, knowledge graphs and reusable skills or plugins; and comfort working from first principles amid ambiguity.

Work arrangement and compensation: Full-time, 40 hours weekly, with three office days and two remote days. Candidates must live within or relocate to commuting distance of an listed office market. Starting base pay is $151,600–$208,400 annually, varying by location and qualifications. The role is bonus-eligible; benefits include health coverage, a 401(k), paid leave, disability coverage and life insurance.

For full details about this role, click “Apply on company site” to view the employer’s original posting.

Skills for this role

AI product managementProduct strategyRoadmappingBusiness discoveryService designPrototypingAgentic codingClaude CodeCursorOpenAI CodexRequirements gatheringUser storiesAcceptance criteriaBacklog managementAI evaluationGolden setsGround truthOffline evaluationProduction evaluationPrecisionRecallF1 scoreLLM-as-judgePrompt engineeringLarge language modelsAI agentsRAGGraphRAGKnowledge graphsAgent frameworks Microsoft Semantic Kernel? no don't invent

Your skill match

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Get interview-ready for this role

A focused preparation guide, built around this job’s responsibilities and requirements.

✦ AI-generated guide
Preparation suggestions, not the employer’s actual interview questions. Always check the original posting for current requirements.
01

Understand the role

What matters most

  • Choose AI opportunities with a defensible business case

    Map business operations with stakeholders, scope ambiguous problems into AI use cases, and set a vision and roadmap based on value propositions and ROI.

  • Test ideas hands-on before scaling delivery

    Build working prototypes and demos with agentic coding and AI tools to test feasibility and value before committing a full team. Support architecture discussions and own needed prompt or skill components.

  • Turn validated concepts into usable production products

    Define requirements, edge cases, acceptance criteria and success metrics; shape the user experience with design; then own backlog trade-offs from prototype through launch and iteration.

  • Make evaluation drive product decisions

    Establish golden sets and ground truth, run offline and production evaluations, select appropriate quality metrics, and use results for launch decisions and leadership readouts.

  • Lead governed, repeatable delivery

    Guide cross-functional teams without direct authority, own documentation and scorecards for Humana’s AI governance stage gates, develop reusable delivery patterns, and mentor product managers.

Likely challenges to think through

  • Balancing prototype speed with governed release

    Likely challenge, not a confirmed problem: fast feasibility tests may outpace the evidence and documentation needed for required stage-gate reviews. Prepare a hypothetical plan that separates prototype decisions from production readiness and identifies when evaluations and governance materials would be assembled.

  • Proving value beyond a convincing demo

    Likely challenge, not a confirmed problem: a working AI demo may not establish operational ROI or user adoption. Prepare to explain how process mapping, a baseline, success metrics and usability feedback would inform whether to invest further.

  • Choosing quality thresholds amid uneven AI behavior

    Likely challenge, not a confirmed problem: improving one metric may worsen another, while edge cases and production behavior may differ from offline tests. Prepare a way to select representative ground truth, discuss precision–recall and hallucination trade-offs, and turn evaluation findings into a launch or iteration decision.

  • Keeping teams aligned as constraints change

    Likely challenge, not a confirmed problem: model changes and competing stakeholder priorities can disrupt scope when the product lead has no direct authority over the team. Prepare an example approach for making backlog trade-offs explicit, communicating them to technical and executive audiences, and preserving reusable lessons.

03

Practice your answers

Technical practice

Suggested practice: How would you prioritize an AI product roadmap when opportunities and model capabilities are changing?

What to coverThe role owns vision, strategy, roadmap and priorities for a complex AI product area. For practice, explain how you would compare expected value, feasibility and evidence of user need, then revisit priorities as conditions change.

Suggested practice: How would you turn an ambiguous business operation into an AI use case and ROI case?

What to coverThe posting calls for mapping operations end to end and developing scoped use cases, value propositions and ROI justifications. For practice, describe what you would learn from business partners, how you would define a baseline, and which assumptions you would test before seeking investment.

Suggested practice: What would you build into a hands-on AI prototype before committing a full team?

What to coverThe role involves personally building working demos with agentic coding and AI tools to test feasibility and value. For practice, distinguish what a prototype must demonstrate from what production delivery must establish, and explain how its results would inform a decision.

Suggested practice: How would you specify a validated AI use case for engineering, data science and design?

What to coverThe posting names requirements, user stories, acceptance criteria, edge cases, success metrics and end-to-end usability. For practice, explain how you would make expected behavior and failure cases testable while leaving room for design and technical trade-offs.

Suggested practice: How would you take an AI product from prototype through launch and iteration?

What to coverThe role owns the backlog, work sequencing and scope decisions as models and constraints shift. For practice, explain how you would resolve a delivery trade-off, determine what is ready to launch, and use post-launch evidence to reprioritize.

Suggested practice: How would you construct a golden set and choose evaluation metrics?

What to coverThe posting calls for ground truth, golden sets, offline and production evaluations, and measures including precision, recall, F1, task success and hallucination rate. For practice, explain how you would establish trustworthy reference answers and choose metrics according to the consequences of different errors.

Suggested practice: What would you do if offline evaluations looked strong but production quality deteriorated?

What to coverThe role uses both offline and live evaluations to inform launch decisions and leadership readouts. For practice, describe how you would investigate gaps between the test set and live tasks, check whether an LLM-as-judge measure had been validated, and communicate a decision based on the evidence.

Suggested practice: When would you consider an LLM, agent, RAG or graph-based approach?

What to coverThe posting requires working knowledge of LLMs, agents and RAG, and mentions graph and GraphRAG approaches. For practice, compare them against the task's information and workflow needs, explaining what you would test with engineering before choosing added complexity.

Suggested practice: How would you improve a model's behavior through prompts or reusable skills?

What to coverThe role owns relevant prompt-engineering or skill-creation components of the AI harness and asks for specific reasoning about model behavior. For practice, identify an observable failure, propose a targeted change, and explain how you would evaluate whether it helped without creating new regressions.

Suggested practice: How would you prepare an AI product for governed stage-gate review?

What to coverThe posting says all AI solutions must follow Humana's Enterprise AI Governance Framework and names product documentation, scorecards and stage-gate reviews. For practice, explain how you would connect the use case, quality evidence, limitations and launch decision in a clear review package without assuming unstated review criteria.

Behavioural practice

Suggested practice: Tell me about a time you aligned a cross-functional team without direct authority.

What to coverThe role leads engineers, data scientists, designers and business partners without direct authority. Use a real situation, the actions you took to resolve differing priorities, and the resulting decision or delivery outcome.

Suggested practice: Tell me about a time you worked from first principles through an ambiguous product problem.

What to coverBusiness discovery and comfort with ambiguity are prominent in the posting. Give the situation, how you clarified the problem and tested assumptions, and what the result taught you about the use case.

Suggested practice: Tell me about a time you prevented a recurring class of product or delivery problems.

What to coverThe posting emphasizes systems thinking and reusable delivery patterns rather than one-off fixes. Describe the recurring issue, the infrastructure or pattern you introduced, and evidence of its effect.

Suggested practice: Tell me about a time you communicated an AI product trade-off to technical and executive audiences.

What to coverThe role communicates roadmap, ROI and evaluation results across both audiences. Set out the situation, how you adapted the evidence and recommendation for each audience, and the decision or outcome.

Suggested practice: Tell me about a time you mentored product managers while maintaining delivery momentum.

What to coverThe posting calls for mentoring product managers and raising the team's standard for building with AI. Use a real example showing the situation, the guidance you provided, and a concrete result for the colleague, team or product work.

02

Sharpen your knowledge

Topics to prepare

  • AI product strategy and ROI

    Posting: The lead defines a vision and roadmap, prioritizes competing use cases, and justifies investment with business cases and ROI. Suggested revision: Compare two hypothetical AI opportunities by expected value, feasibility, uncertainty, and what evidence would change the priority.

  • LLMs, agents, and RAG tradeoffs

    Posting: Working knowledge of LLMs, agents, RAG, and prompt engineering is required; the lead supports architecture and feasibility discussions. Suggested revision: For one hypothetical enterprise task, explain when a prompt-only approach, RAG, or an agent would be appropriate and what each would need tested before production.

  • Evaluation measures and launch decisions

    Posting: The lead chooses measures including precision, recall, F1, task success, and hallucination rate, and uses validated LLM-as-judge approaches where appropriate. Suggested revision: Calculate precision, recall, and F1 from a small confusion matrix, then explain which errors matter most for the use case and how results would inform a launch decision.

  • Governed AI delivery

    Posting: Solutions undergo Humana’s Enterprise AI Governance Framework, with product documentation, scorecards, and stage-gate reviews involving AIRB, LRC, and the Responsible AI Council. Suggested revision: Outline the evidence and open questions you would bring to a hypothetical stage-gate review; do not assume the posting specifies each body’s review criteria.

Skills to revise

  • Map a business workflow

    Posting: The lead maps business operations end to end and scopes AI use cases with a value proposition and ROI justification. Suggested exercise: Draw a hypothetical workflow, identify one bottleneck, and draft a use-case statement with explicit assumptions for benefits and costs.

  • Prototype and explain model changes

    Posting: The lead builds working demos with agentic coding and AI tools; Claude Code, Cursor, and OpenAI Codex are examples. Suggested exercise: Build a small demo with an available tool, test two prompts or reusable skills, and explain the behavior you intended to change and what the tests showed.

  • Turn a validated use case into delivery work

    Posting: The lead writes requirements, user stories, acceptance criteria, edge cases, and success metrics, shapes UX with design, and owns the backlog through iteration. Suggested exercise: Draft those artifacts for the demo, order a short backlog, and explain one scope tradeoff after a hypothetical user test.

  • Build and run a quality evaluation

    Posting: Hands-on golden sets, ground truth, offline and live evaluations, and precision- and recall-based product decisions are required. Suggested exercise: Label a small set of fictional examples, run the demo against it, calculate relevant metrics, inspect failures, and propose what to monitor in production.

  • Present a cross-functional decision

    Posting: The lead communicates roadmap, ROI, and evaluation results to technical and executive audiences and leads without direct authority. Suggested exercise: Give a brief launch-or-iterate recommendation using the demo’s results, with one version focused on implementation tradeoffs and another on value, risk, and the decision needed.

04

Your preparation checklist

  • Outline a production AI product walkthrough

    If you have a relevant shipped product, prepare a concise account of your ownership, launch decisions, measurable results and subsequent iteration. Use only outcomes you can substantiate.

  • Practice mapping a business problem

    As a hypothetical exercise, sketch an end-to-end workflow, identify one scoped AI use case, and draft its value proposition, ROI assumptions and competing priorities. Do not present the scenario as a Humana project.

  • Prepare a hands-on prototype demonstration

    If you have a prototype you can share, show what you built with AI or agentic coding tools, what it tested, and what you would change about the model’s behavior and why.

  • Turn the use case into a delivery plan

    Draft a sample roadmap and small backlog with user stories, acceptance criteria, edge cases and success metrics. Explain the user experience and the architecture or feasibility questions you would take to engineering.

  • Build an evaluation walkthrough

    Prepare an example golden set and ground-truth approach, offline and production evaluation plan, and rationale for metrics such as precision, recall, task success and hallucination rate. Explain how results would affect a launch decision and when an LLM-as-judge would need validation.

  • Rehearse cross-functional leadership examples

    Choose documented examples of resolving tradeoffs without direct authority, communicating decisions to technical and executive audiences, and creating a reusable pattern or mentoring another product manager, where applicable.

  • Draft a governance discussion

    Outline the product documentation, scorecard and evidence you would bring to stage-gate reviews. The posting names AIRB, LRC and the Responsible AI Council; ask how their reviews work rather than assuming their criteria.

  • Write targeted employer questions

    Ask which product area this role would own, how prototype value and production quality are assessed, who makes launch tradeoffs, and what evidence is expected at governance stage gates.

AI-generated from the job information · Prepared Sep 30, 2026 (UTC)Useful preparation, not a guarantee of eligibility or an offer.

Availability last checked: Nov 4, 2026. Status can change after a check; confirm on the employer’s website. Report an issue · Our checking policy

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