New opportunity

AI Platform Engineer

Capital Group · Charlotte, United States of America

About this role

Capital Group seeks an AI Platform Engineer in Charlotte to design, build, and operate its enterprise AI platform. The role supports secure, scalable development and deployment of generative AI, retrieval-augmented generation (RAG), and agentic solutions. The engineer works with security, FinOps, platform, data, and application teams to establish standards for model access, agent execution, governance, observability, and cost optimization.

Responsibilities

  • Build data and knowledge ingestion services; integrate vector databases, embeddings, knowledge graphs, and enterprise repositories; and develop retrieval systems for semantic search and RAG.
  • Build AI services on Amazon Bedrock, agentic architectures using AWS AgentCore or comparable platforms, and infrastructure for real-time and batch model inference. Implement secure tool orchestration and agent communication using Model Context Protocol (MCP).
  • Develop AI Gateway capabilities, including authentication, routing, rate limiting, policy enforcement, governance, and telemetry. Provide APIs, SDKs, reusable services, and self-service tools for engineering teams.
  • Monitor models, agents, usage, latency, and platform reliability; implement logging, tracing, alerts, rollback, and recovery. Support model evaluation and apply explainability, fairness, privacy, and compliance controls.
  • Apply security controls, Site Reliability Engineering, FinOps, and Infrastructure as Code practices. Establish runbooks and service metrics, advise application teams, document reference architectures, and mentor colleagues.

Required qualifications

  • A bachelor's degree in Computer Science, Engineering, Information Systems, or a related technical field, or equivalent practical experience; 7+ years designing, building, and operating distributed platform technologies or cloud-native systems; and 3+ years building, operating, or supporting AI/ML platforms and services.
  • Hands-on Amazon Bedrock experience and experience with RAG, vector databases, agentic systems, MCP, and AI Gateway solutions such as Kong AI Gateway. Familiarity with agent orchestration and multi-agent patterns; understanding of LLM operations, evaluation, guardrails, and token optimization; proficiency in Python or another relevant language; and experience with AWS, containers, Kubernetes, CI/CD, observability, security, privacy, and governance.

Preferred qualifications include experience in financial services or another highly regulated industry; relevant AWS certifications; Bedrock Knowledge Bases, Bedrock Guardrails, Agents for Bedrock, AWS AgentCore, Kong AI Gateway, and MCP servers; multi-model strategies, AI observability, Responsible AI, FinOps, Agile, DevSecOps, and self-service AI platforms.

The Charlotte base salary range is $136,749-$218,798. Eligible compensation also includes individual performance and company profitability bonuses and a retirement plan contribution of 15% of eligible earnings, subject to plan terms. Capital Group describes a hybrid schedule, health and time-away benefits, charitable-gift matching, and professional-development resources.

For full details about this role, click “Apply on company site” to view the employer’s original posting.

Skills for this role

AI platform engineeringGenerative AIRetrieval-Augmented GenerationAI agentsAmazon BedrockAWS AgentCoreBedrock Knowledge BasesBedrock GuardrailsModel Context ProtocolKong AI GatewayVector databasesEmbeddingsKnowledge graphsSemantic searchData ingestionModel servingModel evaluationPrompt engineeringResponsible AIAI governanceObservabilitySite Reliability EngineeringFinOpsInfrastructure as CodeIAMPythonAWSKubernetesContainerizationCI/CD

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A focused preparation guide, built around this job’s responsibilities and requirements.

✦ AI-generated guide
Preparation suggestions, not the employer’s actual interview questions. Always check the original posting for current requirements.
01

Understand the role

What matters most

  • Enterprise retrieval and knowledge ingestion

    The posting calls for scalable data and knowledge ingestion, integration of enterprise repositories, embeddings, vector databases and knowledge graphs, and retrieval frameworks for semantic search and RAG.

  • Model serving and secure agent execution

    Build and operate Amazon Bedrock services and real-time and batch inference; support agent architectures using AWS AgentCore or comparable platforms, with MCP-based tool orchestration and agent communication.

  • Centralized AI access and governance

    Implement AI Gateway capabilities for authentication, routing, rate limits, policy enforcement and telemetry. The role also calls for controls over models, prompts, tools and enterprise knowledge sources.

  • Evaluation, observability and recovery

    Monitor model and agent behavior, usage, token consumption, latency and reliability; support evaluation and Responsible AI guardrails, with logging, tracing, alerts, rollback and recovery.

  • Operational standards and developer enablement

    Apply SRE, FinOps and Infrastructure as Code practices while producing APIs, SDKs, self-service tools, reference architectures and runbooks. The posting also calls for advising application teams and mentoring colleagues.

Likely challenges to think through

  • Useful retrieval versus governed data access

    Preparation hypothesis: broader knowledge access could improve RAG answers while increasing privacy and authorization risks. Prepare to explain how ingestion permissions, retrieval evaluation and data-protection controls would work together.

  • Agent flexibility versus controlled execution

    Preparation hypothesis: reusable MCP tools and multi-agent patterns could accelerate development but widen the impact of unsafe tool calls. Prepare an architecture discussion covering authorization, scoped tool access, auditability and recovery.

  • Central standards versus team autonomy

    Preparation hypothesis: gateway policies and shared services must be consistent without making application integration cumbersome. Prepare to describe how self-service APIs, reference patterns and cross-team feedback can support both control and adoption.

  • Inference quality versus latency and cost

    Preparation hypothesis: model routing, evaluation and guardrails may add latency or token expense even as they improve outcomes. Prepare to discuss measurable trade-offs using quality benchmarks, gateway telemetry, SLOs and FinOps metrics.

03

Practice your answers

Technical practice

How would you design a governed ingestion pipeline for enterprise knowledge sources?

What to coverThe posting calls for scalable data and knowledge ingestion that integrates enterprise repositories, embeddings, vector databases, and knowledge graphs. Suggested preparation: explain how you would handle updates, access controls, and data quality without exposing restricted content.

How would you design and assess retrieval for enterprise search and RAG?

What to coverThe role includes semantic search and RAG over enterprise knowledge sources. Suggested preparation: discuss retrieval choices, how you would test relevance and answer grounding, and the trade-off between retrieval quality and latency.

How would you support real-time and batch inference using Amazon Bedrock?

What to coverThe posting names Bedrock foundation model integrations, Knowledge Bases, Guardrails, and both real-time and batch inference. Suggested preparation: compare the operational needs of those workloads, including capacity, latency, and failure handling.

How would you secure an agent workflow that uses MCP tools?

What to coverThe role covers AWS AgentCore or comparable platforms, MCP, tool orchestration, and agent-to-agent communication. Suggested preparation: describe tool authorization, limits on agent actions, and how you would trace a failed or unsafe execution.

What belongs in an enterprise AI Gateway?

What to coverThe posting specifies centralized authentication, routing, rate limiting, policy enforcement, governance, and telemetry, with Kong AI Gateway as an example. Suggested preparation: explain where each control belongs and how routing across models affects security and operability.

How would you protect enterprise data throughout an AI platform?

What to coverThe role calls for encryption, IAM, secrets management, audit logging, prompt security, and privacy controls. Suggested preparation: trace data access from ingestion through retrieval, inference, and tool use, noting where policies must be enforced.

How would you investigate a rise in agent latency or failures?

What to coverThe posting calls for monitoring model and agent behavior, token usage, latency, throughput, and service reliability, plus tracing, alerts, rollback, and recovery. Suggested preparation: walk through the signals you would inspect, how you would isolate the fault, and when you would roll back.

How would you evaluate a model or agent change before broader use?

What to coverThe role includes benchmarking, experimentation, lifecycle management, and Responsible AI controls such as fairness and explainability. Suggested preparation: describe evidence you would compare before and after a change, including task quality, guardrail behavior, and operational impact.

How would you reduce AI platform cost without undermining service quality?

What to coverThe posting calls for FinOps, token optimization, model-consumption monitoring, and a multi-model ecosystem. Suggested preparation: discuss how usage telemetry could guide model selection and consumption limits while preserving quality and latency goals.

How would you deliver a reusable AI platform service safely to engineering teams?

What to coverThe role includes APIs, SDKs, self-service capabilities, Infrastructure as Code, containers, Kubernetes, CI/CD, and operational standards. Suggested preparation: outline a release approach that covers testing, access, documentation, SLOs, and rollback.

Behavioural practice

Tell me about a time you aligned security and engineering teams on a platform design.

What to coverThe posting emphasizes collaboration with security, risk, data, platform, and application teams. Suggested preparation: use a real situation, your actions to resolve competing concerns, and the resulting decision or outcome.

Describe an incident in which you restored a platform service and improved its reliability.

What to coverThe role calls for operational recovery, runbooks, alerts, and SRE practices. Suggested preparation: give the situation, the diagnostic and recovery actions you took, and a measurable result or follow-up improvement.

Tell me about a time you established a reusable standard across teams.

What to coverThe posting calls for standards for model access and governance, as well as reference architectures and reusable patterns. Suggested preparation: explain the initial inconsistency, how you gained agreement and supported adoption, and what changed.

Describe how you helped other engineers adopt a platform capability.

What to coverThe role includes consulting with application teams, creating documentation, and mentoring colleagues. Suggested preparation: cover the teams' starting needs, the guidance or tools you provided, and evidence that adoption became easier.

Tell me about a time you balanced cost, performance, and reliability in a technical decision.

What to coverThe posting explicitly pairs FinOps with platform reliability, scalability, and developer experience. Suggested preparation: describe the constraints, the trade-off you chose and communicated, and the observed result.

02

Sharpen your knowledge

Topics to prepare

  • Enterprise RAG architecture

    The posting requires RAG with embeddings, vector databases, and enterprise knowledge sources, and describes knowledge graphs and governed ingestion. Exercise: sketch an ingestion-to-answer architecture and explain how you would test retrieval quality and enforce access to source material.

  • Bedrock inference and agent design

    Hands-on Amazon Bedrock and experience with AWS AgentCore or comparable agent frameworks are required. Exercise: compare real-time and batch inference designs, then explain when a single agent, tool-using agent, or multi-agent pattern is warranted.

  • MCP and agent communication

    The role requires MCP-based solutions and familiarity with agent-to-agent patterns. Exercise: diagram a tool request from agent to execution, marking authorization, data boundaries, and failure handling.

  • AI Gateway architecture

    AI Gateway implementation is required; Kong AI Gateway is an example, not the only acceptable solution. Exercise: design a model-access flow showing authentication, routing, rate limits, policy enforcement, and telemetry.

  • Evaluation and Responsible AI

    The posting calls for model evaluation, guardrails, privacy, explainability, fairness, and governance. Exercise: outline evaluation cases for a RAG application, including unsupported answers, sensitive-data exposure, and guardrail failures.

  • Platform reliability and cost

    SRE, FinOps, observability, token optimization, and operational support appear throughout the role. Exercise: choose service metrics for latency, reliability, throughput, and token consumption; explain alert, rollback, and cost-control decisions.

Skills to revise

  • Build a governed retrieval prototype

    Suggested practice: use sample documents to implement ingestion, embeddings, vector retrieval, and cited answers; test stale content and document-access boundaries. This mirrors the posted RAG and knowledge-ingestion work.

  • Implement a Bedrock-backed service

    Suggested practice: write a small Python API that invokes a Bedrock foundation model and handles request validation, errors, and usage measurement. Python proficiency and hands-on Bedrock experience are required.

  • Secure an MCP tool interaction

    Suggested practice: implement a narrowly scoped MCP tool using sample data, with input validation, authorization checks, and audit records. MCP solutions are required; MCP servers and secure tool execution are preferred experience.

  • Configure gateway controls

    Suggested practice: configure or prototype an AI Gateway route with authentication, model routing, rate limiting, policy checks, and request telemetry. These are explicit gateway responsibilities; Kong is one named example.

  • Instrument and recover a workload

    Suggested practice: add logs and traces for a model-and-agent request, track latency and tokens, then write a short alert-and-rollback runbook. The posting explicitly covers observability, recovery, SLOs, and FinOps.

  • Automate a platform deployment

    Suggested practice: define infrastructure as code for a containerized service, add CI/CD checks, and document Kubernetes deployment, secrets, and access controls. AWS, containers, Kubernetes, CI/CD, security, and IaC are stated requirements or responsibilities.

04

Your preparation checklist

  • Map your evidence to the requirements

    Prepare a one-page matrix of actual examples covering distributed or cloud-native platforms, AI/ML services, hands-on Bedrock, RAG, agents, MCP, gateways, AWS, Kubernetes, CI/CD, and security. Note gaps honestly; the posting specifies 7+ years in platform systems and 3+ years in AI/ML platforms.

  • Rehearse a RAG project walkthrough

    If you have a relevant example, prepare a diagram and results showing ingestion, embeddings, vector retrieval, enterprise knowledge access, evaluation, and governance decisions. Otherwise, use a clearly labeled design example rather than implying deployed experience.

  • Practice a Bedrock and agent design exercise

    Sketch how you would support real-time and batch inference, an agent platform such as AgentCore, and MCP-based tool access. Explain orchestration, agent-to-agent communication, failure handling, and the boundaries between platform and application teams.

  • Diagram an AI Gateway control path

    Prepare a proposed request flow for authentication, authorization, model routing, rate limits, policy enforcement, and telemetry. Be ready to discuss Kong AI Gateway or an equivalent without claiming Capital Group uses a particular implementation.

  • Prepare a security and governance review

    Use a proposed architecture to identify where IAM, encryption, secrets, audit logs, prompt protection, data privacy, and controls over models, tools, and knowledge sources belong. Include decisions to review with Security, Risk, Compliance, and Data Governance.

  • Build an operations and evaluation brief

    Draft example SLOs, traces, alerts, rollback steps, and a short runbook for model or agent failures. Add an evaluation plan and metrics for quality, latency, token use, throughput, reliability, and cost; label targets as proposals, not company standards.

  • Show how you enable engineering teams

    Prepare one example of an API, SDK, self-service workflow, or reference architecture you have built, if applicable. Explain its IaC, container or CI/CD approach, documentation, adoption, and any mentoring contribution.

  • Write targeted questions for the employer

    Ask which platform capabilities are already live, how Bedrock, AgentCore, MCP, and gateway responsibilities are divided, what governance and evaluation standards exist, and which reliability, developer-experience, and FinOps outcomes matter most.

AI-generated from the job information · Prepared Sep 30, 2026 (UTC)Useful preparation, not a guarantee of eligibility or an offer.

Availability last checked: Nov 4, 2026. Status can change after a check; confirm on the employer’s website. Report an issue · Our checking policy

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