About this role
Capital Group seeks an AI Platform Engineer in Charlotte to design, build, and operate its enterprise AI platform. The role supports secure, scalable development and deployment of generative AI, retrieval-augmented generation (RAG), and agentic solutions. The engineer works with security, FinOps, platform, data, and application teams to establish standards for model access, agent execution, governance, observability, and cost optimization.
Responsibilities
- Build data and knowledge ingestion services; integrate vector databases, embeddings, knowledge graphs, and enterprise repositories; and develop retrieval systems for semantic search and RAG.
- Build AI services on Amazon Bedrock, agentic architectures using AWS AgentCore or comparable platforms, and infrastructure for real-time and batch model inference. Implement secure tool orchestration and agent communication using Model Context Protocol (MCP).
- Develop AI Gateway capabilities, including authentication, routing, rate limiting, policy enforcement, governance, and telemetry. Provide APIs, SDKs, reusable services, and self-service tools for engineering teams.
- Monitor models, agents, usage, latency, and platform reliability; implement logging, tracing, alerts, rollback, and recovery. Support model evaluation and apply explainability, fairness, privacy, and compliance controls.
- Apply security controls, Site Reliability Engineering, FinOps, and Infrastructure as Code practices. Establish runbooks and service metrics, advise application teams, document reference architectures, and mentor colleagues.
Required qualifications
- A bachelor's degree in Computer Science, Engineering, Information Systems, or a related technical field, or equivalent practical experience; 7+ years designing, building, and operating distributed platform technologies or cloud-native systems; and 3+ years building, operating, or supporting AI/ML platforms and services.
- Hands-on Amazon Bedrock experience and experience with RAG, vector databases, agentic systems, MCP, and AI Gateway solutions such as Kong AI Gateway. Familiarity with agent orchestration and multi-agent patterns; understanding of LLM operations, evaluation, guardrails, and token optimization; proficiency in Python or another relevant language; and experience with AWS, containers, Kubernetes, CI/CD, observability, security, privacy, and governance.
Preferred qualifications include experience in financial services or another highly regulated industry; relevant AWS certifications; Bedrock Knowledge Bases, Bedrock Guardrails, Agents for Bedrock, AWS AgentCore, Kong AI Gateway, and MCP servers; multi-model strategies, AI observability, Responsible AI, FinOps, Agile, DevSecOps, and self-service AI platforms.
The Charlotte base salary range is $136,749-$218,798. Eligible compensation also includes individual performance and company profitability bonuses and a retirement plan contribution of 15% of eligible earnings, subject to plan terms. Capital Group describes a hybrid schedule, health and time-away benefits, charitable-gift matching, and professional-development resources.
For full details about this role, click “Apply on company site” to view the employer’s original posting.