New opportunity

Global Head of AI, MD

State Street · Burlington, United States of America

About this role

The Global Head of AI, MD will lead AI strategy and transformation for the business, aligning investments and initiatives with State Street’s enterprise priorities. The role coordinates AI efforts across business lines and seeks measurable gains in operational efficiency, client and employee experience, and revenue growth.

Responsibilities

  • Define the business-wide AI vision, roadmap, and priorities; identify opportunities for cost reduction, productivity, improved experiences, and innovation. Advise senior leaders on AI trends, technologies, risks, and strategic opportunities.
  • Maintain a portfolio view of AI use cases, pilots, and implementations. Lead governance forums and executive steering committees, and establish KPIs for adoption, scalability, business impact, and value realization.
  • Oversee employee AI innovation programs, including processes to evaluate and advance submitted ideas. Promote experimentation, responsible innovation, and AI learning.
  • Partner with R&D, data science, and engineering teams to monitor delivery, track efficiency gains and adoption, and translate business priorities into development direction.
  • Serve as the liaison to enterprise AI leadership, ensuring alignment with enterprise strategy, standards, governance, and investment priorities. Evaluate external AI solutions and manage technology vendors and strategic partners in coordination with procurement, legal, risk, and technology teams.

Qualifications

  • Required: 12+ years of leadership experience in strategy, transformation, innovation, technology, or AI-related roles; experience developing and scaling enterprise-wide initiatives; and deep understanding of AI/ML technologies, enterprise AI operating models, and industry trends.
  • Required: Experience leading cross-functional governance and executive steering committees, influencing senior business and technology stakeholders, and managing vendor and technology partnerships. Strong commercial and operational judgment, strategic thinking, execution discipline, and collaboration are also sought.
  • Preferred: Experience in large-scale regulated financial services or a similarly complex enterprise.

The listed annual salary range is $170,000–$282,500 for the primary location; a different location may have a different range. Eligible employees may participate in benefits including a 401(k) with company match, insurance, paid time off, an Employee Assistance Program, and incentive compensation eligibility.

For full details about this role, click “Apply on company site” to view the employer’s original posting.

Skills for this role

AI strategyAI governanceArtificial intelligenceMachine learningEnterprise transformationStrategic planningPortfolio managementKPI developmentExecutive stakeholder managementVendor managementStrategic partnershipsFinancial servicesEnterprise architectureRisk managementCross-functional leadership

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Get interview-ready for this role

A focused preparation guide, built around this job’s responsibilities and requirements.

✦ AI-generated guide
Preparation suggestions, not the employer’s actual interview questions. Always check the original posting for current requirements.
01

Understand the role

What matters most

  • Set a business-wide AI roadmap

    Define and execute AI priorities aligned with State Street’s enterprise objectives, selecting opportunities for measurable efficiency, experience, and revenue outcomes.

  • Govern the AI portfolio

    Maintain visibility across use cases, pilots, and implementations; lead executive steering forums; and establish KPIs for adoption, scalability, business impact, and value realization.

  • Turn ideas into adopted solutions

    Oversee employee AI idea programs and work with R&D, data science, and engineering teams to translate business priorities into development direction, monitor delivery, and assess adoption.

  • Connect business and enterprise leadership

    Serve as the liaison to enterprise AI leadership, aligning business initiatives with enterprise strategy, standards, governance, and investment priorities while elevating business needs and outcomes.

  • Manage external AI partnerships

    Evaluate vendors and partnerships for business value and fit with security, regulatory, and architecture expectations; coordinate oversight with procurement, legal, risk, and technology teams.

Likely challenges to think through

  • Prioritizing competing AI opportunities

    Likely preparation challenge: efficiency, experience, and growth opportunities may compete for investment. Prepare a decision framework that weighs expected value, feasibility, risk, and scalability without assuming any particular initiative is already approved.

  • Moving beyond pilot metrics

    Likely preparation challenge: a delivered pilot may not translate into sustained adoption or realized value. Prepare to distinguish delivery milestones from adoption and business-outcome measures, including how results would inform scale-or-stop decisions.

  • Balancing experimentation with controls

    Likely preparation challenge: encouraging employee ideas and evaluating external tools must coexist with enterprise standards and vendor security and regulatory expectations. Prepare an approach for testing ideas while involving the appropriate governance and risk partners before broader deployment.

03

Practice your answers

Technical practice

How would you build a business-wide AI roadmap aligned with enterprise priorities?

What to coverThe posting calls for an AI vision, roadmap, and priorities that deliver measurable business impact. Suggested preparation: explain how you would gather needs across business lines, sequence investments, and revisit priorities as evidence changes.

How would you judge whether an opportunity needs AI or a simpler solution?

What to coverThe role requires deep understanding of AI/ML technologies and advice to senior leaders on emerging technologies and risks. Suggested preparation: compare expected outcomes, feasibility, risk, and operational effort rather than assuming AI is the best answer.

How would you prioritize a portfolio of AI use cases, pilots, and implementations?

What to coverThe posting specifies a comprehensive portfolio view across business lines. Suggested preparation: describe consistent criteria for business value, readiness, investment, and risk, including when to stop or defer an initiative.

What decisions should an AI governance forum bring to an executive steering committee?

What to coverThe role leads governance forums and steering committees to support transparency, accountability, and disciplined decisions. Suggested preparation: distinguish routine delivery oversight from investment, risk, and priority decisions that need executive resolution.

How would you measure AI adoption, scalability, and realized business value?

What to coverThe posting calls for KPIs covering initiative success, adoption, scalability, and value realization. Suggested preparation: connect baseline measures to outcomes such as efficiency or experience, and explain how you would test whether observed gains persist.

How would you evaluate and advance employee-submitted AI ideas?

What to coverThe role oversees employee AI innovation programs and processes for evaluating and prioritizing submissions. Suggested preparation: outline a proportionate path from idea to experiment to broader adoption, with criteria for responsible innovation and learning.

What would you do if an AI initiative was delivering technically but showing little adoption?

What to coverThe posting requires partnership with R&D, data science, and engineering to monitor progress, adoption, and business impact. Suggested preparation: explain how you would diagnose the gap with delivery and business teams, then adjust the solution, rollout, or investment decision.

How would you scale a promising pilot across multiple business lines?

What to coverThe role tracks pilots and implementations and seeks scalable, enterprise-wide impact. Suggested preparation: discuss what evidence would justify scaling and how you would balance shared standards with differing business needs.

How would you reconcile a business AI priority with enterprise standards or investment priorities?

What to coverThe posting makes this leader the liaison to State Street’s enterprise AI leadership. Suggested preparation: explain how you would surface the business case, identify the point of conflict, and seek a decision that preserves appropriate governance.

How would you evaluate an external AI solution and manage its ongoing value?

What to coverThe role evaluates vendors against business strategy, security standards, regulatory expectations, and enterprise architecture principles. Suggested preparation: describe how you would work with procurement, legal, risk, and technology teams on selection, contracts, performance, and value realization.

Behavioural practice

Tell me about a time you influenced senior leaders to change a technology investment priority.

What to coverThe posting emphasizes executive influence and connecting investments to business outcomes. Suggested preparation: use a real situation, your actions to present evidence and address objections, and the resulting decision or impact.

Describe a time you resolved competing priorities across business lines or functions.

What to coverThe role coordinates AI efforts across business lines and leads cross-functional governance. Suggested preparation: set out the situation, how you made trade-offs and ownership clear, and the result.

Give an example of turning an employee innovation idea into a decision to advance or stop it.

What to coverThe posting calls for evaluating employee-driven AI opportunities while encouraging experimentation and learning. Suggested preparation: describe the situation, your evaluation and feedback actions, and what resulted, without presenting an experiment as a success if it was not.

Tell me about a delivery initiative whose expected business benefits did not materialize.

What to coverThe role monitors delivery, adoption, efficiency gains, and business impact with technical teams. Suggested preparation: explain the situation, how you investigated and acted with partners, and the measurable result or lesson.

Describe a time you managed tension between a vendor opportunity and internal risk or technology concerns.

What to coverThe posting requires vendor oversight in coordination with procurement, legal, risk, and technology teams. Suggested preparation: give the situation, your actions to evaluate the trade-off and reach a decision, and the outcome.

02

Sharpen your knowledge

Topics to prepare

  • Enterprise AI operating models

    Review how business leaders, enterprise AI leadership, R&D, data science, and engineering can divide decisions and delivery responsibilities. Exercise: sketch decision rights for a hypothetical AI initiative from proposal through rollout. Relevance: the posting requires deep understanding of AI/ML and enterprise AI operating models, plus alignment across these groups.

  • AI strategy and investment tradeoffs

    Exercise: compare three hypothetical opportunities for cost reduction, client experience, and revenue growth; explain how you would rank them against enterprise priorities. Relevance: the role defines the business-wide AI roadmap and advises senior leaders on technologies, risks, and strategic opportunities.

  • Cross-business governance

    Exercise: outline which decisions a governance forum should make, what evidence it needs, and when an issue should go to an executive steering committee. Relevance: the role coordinates initiatives across business lines and leads both forums and steering committees.

  • Value realization and adoption

    Exercise: distinguish pilot success from scaled business impact using hypothetical measures for efficiency, adoption, client or employee experience, and revenue. Relevance: the posting calls for KPIs covering initiative success, value realization, adoption, and scalability.

  • Responsible innovation and external risk

    Exercise: identify the questions you would raise before advancing an employee-submitted idea or external AI solution, including security, regulatory expectations, and enterprise architecture. Relevance: these considerations appear in the posting; experience in regulated financial services or a similarly complex enterprise is preferred.

Skills to revise

  • Draft a prioritized AI roadmap

    Practice writing a one-page roadmap for hypothetical use cases, showing business outcomes, sequencing, and alignment with enterprise priorities. This rehearses the stated responsibility to define and execute the business-wide AI vision and roadmap.

  • Present a portfolio decision

    Prepare a short mock steering-committee briefing that distinguishes use cases, pilots, and implementations and recommends which to advance, pause, or reassess. This reflects the required portfolio view, executive influence, and decision-making discipline.

  • Design a KPI framework

    For one hypothetical initiative, specify a baseline, adoption measure, business-outcome measure, and test for scalability; explain how each would be reviewed. The role explicitly establishes KPIs and tracks efficiency gains and business impact.

  • Triage employee AI ideas

    Create a simple evaluation rubric and apply it to two hypothetical employee submissions, stating what evidence would justify a pilot. This practices the posted responsibility to evaluate, prioritize, and advance employee-driven opportunities.

  • Translate priorities for delivery teams

    Turn a hypothetical business objective into a concise brief for R&D, data science, and engineering, including the intended outcome and progress questions. This reflects the role’s delivery oversight and responsibility to give actionable development direction.

  • Evaluate a vendor proposal

    Draft questions for a hypothetical AI provider on business value, security, regulatory expectations, architecture fit, contract oversight, and performance. This practices the stated vendor-management responsibility alongside procurement, legal, risk, and technology teams.

04

Your preparation checklist

  • Select an enterprise transformation walkthrough

    Prepare one real example, if available, showing your leadership role, how an initiative scaled across teams, the decisions you influenced, and measured business outcomes. The posting requires 12+ years of relevant leadership and a track record of scaling enterprise initiatives.

  • Draft a business-wide AI roadmap

    As a preparation exercise, outline how you would prioritize opportunities in cost, productivity, client and employee experience, and revenue. Show how the roadmap would align with enterprise priorities; label any assumptions about State Street.

  • Build a sample portfolio and KPI view

    Create a one-page example covering use cases, pilots, and implementations, with proposed measures for adoption, scalability, business impact, and value realization. Be ready to explain how you would use it to make investment decisions.

  • Rehearse an executive governance example

    Prepare a real example, if available, of leading a cross-functional forum or steering committee. Explain how you secured decisions, resolved competing priorities, and kept business and technology leaders accountable.

  • Sketch an employee-idea-to-delivery process

    As a design exercise, show how submitted AI ideas could be evaluated, prioritized, and passed to R&D, data science, or engineering, with checkpoints for responsible innovation, delivery progress, and adoption.

  • Prepare a vendor partnership case

    Use a real example, if available, to explain solution evaluation, stakeholder involvement, contract or performance oversight, and realized value. Be ready to discuss security, regulatory expectations, and enterprise architecture, which the posting names as considerations.

  • Write questions for the employer

    Ask how this business coordinates with State Street’s enterprise AI leadership, what decisions its AI steering committees own, and which measures of adoption and business value matter most for this role.

AI-generated from the job information · Prepared Sep 30, 2026 (UTC)Useful preparation, not a guarantee of eligibility or an offer.

Availability last checked: Nov 4, 2026. Status can change after a check; confirm on the employer’s website. Report an issue · Our checking policy

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