About this role
Senior Digital Solutions Analyst to support activation, diffusion, and ongoing support of AI programs, platforms, and training across the university; blends business analysis, digital solutions engineering, consulting, and platform/product ownership to drive adoption and integration of AI technologies, and includes hybrid work in Boston with rotating 24/7 availability for system continuity.
Skills for this role
CopilotClaudeMicrosoft 365ServiceNowMiroQualtricsCloud AI servicesRequirements gatheringProcess mappingSolution designTechnical documentationDigital solutions engineeringProduct/platform ownershipStakeholder engagementTraining and enablementMonitoring system performanceIncident troubleshootingDevOpsMLOpsCI/CDChange managementRoadmap planningUser supportBusiness continuityData preparationResearching AI tools and trends