About this role
Northeastern University seeks a Digital Solutions Analyst to support identification, activation, adoption, and ongoing use of AI-enabled and enterprise digital tools, translating business needs into practical solutions. The role delivers enablement through training, documentation, workflow design, configuration support, testing, and stakeholder engagement while coordinating with technical teams and vendors.
Skills for this role
Business analysisDigital solutions engineeringConsultingEnablement deliveryMicrosoft 365Microsoft TeamsSharePointOneDriveMicrosoft FormsMicrosoft CopilotRequirements gatheringProcess mappingSolution documentationTraining deliveryWorkflow automationUser acceptance testingStakeholder engagementTroubleshootingTesting and validationVendor coordinationKnowledge base maintenanceChange managementCommunicationProblem solvingOffice hours facilitationTemplate and job aid creationMeasurement and feedback analysis