About this role
The Associate AI Engineer designs and deploys AI systems and data pipelines to automate and improve operations across Northeastern University. The role turns manual processes into integrated solutions intended to improve efficiency, accuracy and service quality while reducing operational costs.
Responsibilities
- Build scalable AI solutions for service desk automation, administrative processing and QA testing, integrating them with existing university systems.
- Design end-to-end data pipelines and ETL processes using tools such as Apache Airflow, cloud services and data warehouses. Implement data quality checks, monitoring and governance.
- Develop and fine-tune machine learning models for university use cases, including adapting large language models through prompt engineering, transfer learning and domain adaptation. Build training pipelines and systematic evaluation protocols.
- Integrate and deploy AI systems with identity management, knowledge bases, ticketing systems and communication platforms using MLOps practices. Monitor models and pipelines for drift or degradation, optimize resource use, and improve accuracy and efficiency based on usage and feedback.
Qualifications
- Knowledge and skills normally obtained through a bachelor's degree in Linguistics, Computational Linguistics, Computer Science or a related field, plus four to six years of AI or machine learning experience with demonstrated success in enterprise applications.
- Strong production AI and ML development skills; proficiency in Python, TensorFlow or PyTorch, SQL, containerized deployments, version control and CI/CD. Experience with data pipelines, warehousing, cloud deployment, the full ML lifecycle and integration with APIs, databases and authentication services.
- Understanding of LLM capabilities and limitations, NLP, enterprise prompt design, scalable and secure architecture, performance optimization, statistical analysis, data visualization, AI security, and ethical AI practices including bias mitigation and fairness.
Preferred
Experience in higher education or similarly complex organizations.
The position is listed in Boston, MA (Main Campus). The expected hiring range is $87,785.00–$123,998.75; starting pay depends on factors including experience, education and skills. Benefits for eligible employees include medical, vision and dental coverage, paid time off, tuition assistance, wellness and life benefits, retirement, and commuting and transportation benefits.
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