New opportunity

AI Product Specialist

S&P Global · Cambridge, United States

About this role

Kensho, S&P Global’s AI innovation hub, seeks an AI Product Specialist to help expand markets, grow revenue and increase adoption of its AI-powered data solutions. The role connects AI product strategy, sales engineering and customer engagement, serving as an AI subject-matter expert for strategic deals and go-to-market teams. Kensho’s work includes business and financial generative AI applications, agents, data retrieval APIs and data extraction.

Responsibilities

  • Develop technical and business cases for new products and features, explaining feasibility, system requirements, value and ROI using AI performance metrics. Assess launch readiness through market feedback and competitive analysis, and advise strategy and product teams on positioning, roadmaps and investment priorities.
  • Build a customer pipeline for AI-ready solutions, including LRA and Groundings. Facilitate client design workshops, form customer alliances and co-development partnerships, and support subject-matter-expert testing before launch.
  • Identify new segments, regions and verticals, including Private Markets. Deliver product demonstrations and technical deep dives, develop market-entry plans with risks, resource needs and success metrics, and represent Kensho at industry events.
  • Translate customer insights into technical requirements and AI model or feature priorities. Work with marketing and sales on segment-specific messaging, competitive positioning, market intelligence and sales enablement.

Qualifications

  • At least 3 years of customer-facing experience in a role such as sales specialist, solutions architect or product specialist, focused on AI or data-driven solutions. Experience qualifying and selling B2B software, data or other technology products is required.
  • Strong market analysis, communication, collaboration and customer-needs assessment skills; ability to work with globally distributed teams and partners. The role calls for understanding AI product lifecycles, scalability and integration challenges.
  • A bachelor’s degree is preferred. Expertise in content feeds, metadata, and document and data delivery types is a plus.

The posting lists Cambridge, Massachusetts and New York, New York. Anticipated base salary is USD $120,000–$160,000. Listed benefits include medical, dental and vision insurance with company-paid premiums, unlimited paid time off, 26 weeks of paid parental leave, a 401(k) with 6% employer matching, and education assistance.

For full details about this role, click “Apply on company site” to view the employer’s original posting.

Skills for this role

AI product strategyGo-to-market strategySales engineeringCustomer engagementB2B software salesMarket analysisCompetitive analysisProduct positioningProduct demonstrationsSolution engineeringAI architectureAI product lifecyclesTechnical requirementsSales enablementROI analysisPartnership developmentStakeholder communication

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A focused preparation guide, built around this job’s responsibilities and requirements.

✦ AI-generated guide
Preparation suggestions, not the employer’s actual interview questions. Always check the original posting for current requirements.
01

Understand the role

What matters most

  • Build credible AI business cases

    Develop cases for new products and features that connect technical feasibility and system requirements to customer value and ROI projections grounded in AI performance metrics.

  • Grow the customer pipeline

    Qualify opportunities for AI-ready solutions, including LRA and Groundings; facilitate design workshops with high-value clients and develop customer alliances and co-development partnerships.

  • Lead customer-facing technical engagement

    Deliver product demonstrations and AI architecture deep dives for high-value customers and potential partners, while supporting go-to-market teams on strategic deals.

  • Shape market expansion and positioning

    Identify promising segments, regions and verticals, including Private Markets; develop market-entry plans with risks, resource needs and success metrics, and clarify competitive differentiators.

  • Turn market evidence into product direction

    Use customer feedback, SME testing and competitive analysis to assess launch readiness, translate needs into technical requirements, and inform model enhancements, roadmaps and sales messaging.

Likely challenges to think through

  • Balance technical evidence with commercial claims

    Likely preparation challenge: a compelling ROI case must still reflect AI performance, integration requirements and scalability limits. Prepare to explain which metrics support a value claim and which assumptions would need validation.

  • Balance deal momentum with launch readiness

    Likely preparation challenge: customer interest or co-development requests may outpace SME testing and product readiness. Prepare an approach for capturing customer feedback, identifying gaps and distinguishing a promising opportunity from a launch-ready solution.

  • Choose where to invest expansion effort

    Likely preparation challenge: new segments and geographies may offer growth but compete for solution-engineering and commercial resources. Prepare a way to compare opportunities using customer demand, competitive differentiation, risks, resource needs and measurable success criteria.

  • Keep customer needs and internal plans aligned

    Likely preparation challenge: requests from customers must become actionable product requirements while sales, marketing, strategy and engineering work toward different goals. Prepare to show how you would communicate trade-offs and prioritize feedback without promising an uncommitted feature.

03

Practice your answers

Technical practice

How would you assess the feasibility of a proposed AI-powered data feature?

What to coverThe role calls for technical and business cases that explain feasibility and system requirements. Suggested preparation: discuss the customer use case, available data, integration and scalability constraints, and what evidence would justify proceeding.

How would you connect AI performance metrics to a credible ROI projection?

What to coverThe posting asks for ROI projections grounded in AI performance metrics. Suggested preparation: explain how you would establish a baseline, measure outcomes that matter to the customer, account for implementation costs, and state uncertainty rather than promise a return.

How would you decide whether an AI solution is ready for market launch?

What to coverThe role assesses launch readiness using market feedback and competitive analysis, with subject-matter-expert testing before co-developed products go to market. Suggested preparation: describe decision criteria, how you would investigate conflicting feedback, and when you would recommend changes or a delay.

How would you qualify a customer opportunity for an AI-ready solution?

What to coverThe role manages a pipeline for solutions including LRA and Groundings and requires experience qualifying B2B technology opportunities; the posting does not define those products' capabilities. Suggested preparation: focus on the customer's problem, data and integration readiness, decision makers, expected value, and a justified next step.

How would you run a client design workshop and turn its findings into technical requirements?

What to coverThe posting calls for workshops with high-value clients that need solution engineering and for translating customer insights into actionable requirements. Suggested preparation: outline how you would uncover workflows and constraints, distinguish needs from proposed solutions, and confirm requirements with the client and engineering team.

How would you prioritize customer requests for AI model enhancements or product features?

What to coverThe role contributes customer and market insight to model-enhancement and feature-roadmap priorities. Suggested preparation: compare customer value, breadth of demand, feasibility, performance evidence, and strategic fit, including how you would communicate a trade-off to stakeholders.

How would you plan entry into a new customer segment or region?

What to coverThe posting calls for market analysis and entry plans covering risks, resources, and success metrics, and names Private Markets as an example segment. Suggested preparation: explain how you would test demand and fit, identify constraints and partners, and set measures for an initial market effort.

How would you build a defensible competitive-positioning matrix?

What to coverThe role identifies differentiators and uses positioning matrices to describe Kensho's competitive standing. Suggested preparation: choose criteria relevant to a specific customer segment, distinguish verified capabilities from assumptions, and explain how new market evidence would change the positioning.

How would you adapt a product demo and technical deep dive for different customer stakeholders?

What to coverThe posting calls for high-value customer demos and sessions explaining AI architecture and capabilities to partners and customers. Suggested preparation: contrast a decision maker's value questions with a technical audience's integration and scalability questions, while keeping claims tied to demonstrated capabilities.

What would you examine when a customer needs AI outputs delivered through existing data workflows?

What to coverThe posting highlights integration challenges, data retrieval APIs and data extraction; knowledge of content feeds, metadata, and document and data delivery types is a plus. Suggested preparation: discuss data formats, metadata quality, delivery expectations, and how you would identify an integration mismatch without assuming a particular product architecture.

Behavioural practice

Tell me about a time you aligned sales, product, and engineering around a customer need.

What to coverThe role bridges customer needs and product teams while supporting commercial teams. Suggested practice: use a real situation/action/result example that shows how you resolved differing priorities and what changed as a result.

Describe a time customer feedback changed your recommendation before a launch or commitment.

What to coverThe posting emphasizes market feedback, launch readiness, and subject-matter-expert testing. Suggested practice: explain the initial recommendation, how you evaluated the feedback, the action you took, and the outcome.

Tell me about a time you advanced a complex B2B customer opportunity without overstating the solution.

What to coverThe role combines opportunity qualification, customer engagement, and technical explanation for strategic deals. Suggested practice: describe the customer's concern, how you established what was feasible, your follow-up, and the result.

Describe a time you worked effectively with partners or teammates across time zones.

What to coverThe posting explicitly mentions globally distributed teams and partners. Suggested practice: give a real situation/action/result example covering coordination, communication choices, and how you kept decisions moving.

Tell me about a time you translated market evidence into a change in messaging or priorities.

What to coverThe role shares market intelligence with strategy, product, marketing, and sales teams. Suggested practice: identify the evidence, explain how you brought stakeholders together, and describe the resulting decision or measurable effect.

02

Sharpen your knowledge

Topics to prepare

  • AI product lifecycle and integration

    Review how feasibility, system requirements, scalability and integration affect an AI product from development through launch. Exercise: sketch a hypothetical data-retrieval API launch and list the questions you would ask at each stage. The posting explicitly calls for understanding these challenges.

  • AI performance and business value

    Review how AI performance evidence can support a value proposition and ROI projection without conflating model results with customer outcomes. Exercise: choose a hypothetical data-extraction use case, identify performance measures, and explain what additional assumptions an ROI estimate would need. The role develops technical and business cases grounded in AI performance metrics.

  • Market readiness and competitive positioning

    Review how customer feedback, competitive analysis and differentiators inform launch decisions and positioning. Exercise: draft a hypothetical positioning matrix and list evidence that would support or delay launch. The posting names launch-readiness assessment and positioning matrices.

  • B2B opportunity qualification

    Review how to identify customer needs, decision makers and a plausible path to value for a software or data solution. Exercise: outline qualification questions for a prospective AI-powered data customer. Experience qualifying and selling B2B technology products is explicitly requested.

  • Data-delivery concepts

    Review the distinctions among content feeds, metadata, document delivery and data delivery. Exercise: compare how two hypothetical customers might need to receive and use the same extracted information. The posting calls expertise in these areas a plus, not a requirement.

Skills to revise

  • Build a decision-maker case

    Practice a short case for a hypothetical AI feature that states customer need, feasibility questions, system requirements, value proposition, ROI assumptions and risks. This mirrors the posting’s responsibility to develop technical and business cases; the example is preparation, not a Kensho project.

  • Deliver a tailored demo and deep dive

    Rehearse a customer-facing walkthrough of a hypothetical retrieval or extraction solution, then answer architecture, capability, scalability and integration questions without claiming undocumented Kensho specifics. The role delivers product demos and leads technical deep dives.

  • Facilitate discovery and write requirements

    Role-play a client design workshop; turn stated needs into a concise requirements list and proposed feature priorities, marking open questions. This reflects the posted workshop, customer-needs assessment and product/engineering liaison responsibilities.

  • Draft a market-entry recommendation

    Create a one-page hypothetical entry plan for a segment such as Private Markets, covering customer evidence, competitive position, risks, resource needs and success metrics. The posting explicitly names segment analysis and market-entry planning.

  • Prepare a sales-enablement brief

    Write a segment-specific brief with a customer problem, defensible value proposition, qualification questions, likely objections and follow-up actions. This practices the listed work with sales and marketing on messaging, market intelligence and enablement.

04

Your preparation checklist

  • Map evidence to the role

    Prepare a one-page evidence sheet for the posting’s 3+ years of customer-facing AI or data-solution work and B2B technology qualification and sales. Note specific examples you can substantiate, including collaboration with distributed teams if applicable.

  • Build a project walkthrough

    Choose a real customer-facing project, if available, and outline the customer need, technical constraints, stakeholders, your actions and measured outcome. Explain how you connected an AI or data solution to business value without overstating your contribution.

  • Practice a technical and business case

    Draft an illustrative one-page proposal for an AI-powered data feature: feasibility, system requirements, integration and scalability considerations, value proposition, ROI assumptions and relevant AI performance measures. Label assumptions rather than presenting them as Kensho facts.

  • Rehearse a customer demo and deep dive

    Prepare a short, hypothetical demo narrative for a business or financial data use case and a follow-up architecture discussion. Distinguish what the posting says Kensho works on—such as data retrieval APIs and extraction—from any architecture you are proposing for practice.

  • Plan a client design workshop

    Create a sample agenda and output template covering discovery questions, a proposed solution, unresolved requirements and SME testing before launch. The posting calls for client workshops, solution engineering and co-development partnerships.

  • Sketch a market-entry analysis

    Use Private Markets, which the posting names as an example, to practice defining a target segment, customer needs, competitive positioning, launch-readiness signals, risks, resource needs and success metrics. Treat the analysis as a preparation exercise, not a Kensho plan.

  • Prepare a pipeline-to-product handoff example

    Outline how you would qualify an AI-ready opportunity, coordinate with commercial teams, and turn customer feedback into technical requirements, roadmap input and segment-specific sales messaging. Include an example of how you would track the next action.

  • Bring focused questions for the employer

    Write questions about priorities for LRA and Groundings, how Kensho assesses launch readiness and SME testing, and how this role works with the Chief Client Office, product, engineering and sales teams.

AI-generated from the job information · Prepared Sep 30, 2026 (UTC)Useful preparation, not a guarantee of eligibility or an offer.

Availability last checked: Nov 4, 2026. Status can change after a check; confirm on the employer’s website. Report an issue · Our checking policy

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