About this role
Role Purpose: As a Splunk Platform Architect, you will serve as a trusted technical and strategic advisor to service provider leaders, bridging complex telecommunications and network challenges with modern data platforms, observability, and AI to transform operations and monetize digital capabilities. Responsibilities: Engage service provider executives to understand strategic priorities and uncover pain points. Shape data and AI strategies for network operations, service assurance, customer experience, automation, and security. Design solution architectures spanning telemetry, observability, security data, network data, and analytics. Translate complex challenges into platform strategies, roadmaps, and prototypes. Demonstrate how Splunk improves visibility and incident response. Enable field teams through workshops and executive briefings. Identify repeatable use cases across 5G, cloud, and OSS/BSS. Contribute to thought leadership via white papers and industry forums. Required Qualifications: 12+ years of experience in the telecommunications or service provider industry. Deep expertise in domains such as fixed wireline, wireless, mobile core, RAN, packet core, optical, transport/IP, 5G, NFV, cloud-native networking, OSS/BSS, and network automation. Strong understanding of data platforms, telemetry, observability, analytics, AI, or security data solutions. Ability to communicate effectively with executives, enterprise architects, and NOC/SOC leaders. Experience developing complex solution architectures in large-scale, multi-domain environments. Preferred Qualifications: Experience with Splunk or other enterprise data/observability platforms. Knowledge of Cisco technologies. Understanding of autonomous and agentic architectures. Familiarity with TM Forum frameworks and Open APIs. Background in enterprise architecture, consulting, or senior customer advisory roles.
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