About this role
Responsible for building and governing an agentic AI workforce across Operations by combining RPA with AI reasoning and decision support, leading design and rollout of co-pilot bots, and defining AI rules and assurance frameworks. Owns AI QA, monitoring (accuracy, bias, drift), governance alignment, and advises senior leaders on scalable AI use cases.
Skills for this role
Agentic AIRPAAI agentsCo-pilot botsBot developmentRequirements gatheringOperations managementAI governanceAI ethicsQuality assurance (AI)Bias monitoringDrift monitoringAccuracy monitoringForecasting modelsDecision support systemsHuman-in-the-loopStakeholder managementAnalyticsProject leadershipProblem solving