New opportunity

Vice President, Digital Workflow, Automation & AI

The Citco Group Limited · Changi, Singapore

About this role

The Vice President, Digital Workflow, Automation & AI will lead initiatives to identify and implement automation and AI solutions within the Strategic Operations function of Citco's Private Assets business. This role focuses on transforming operational workflows from initial opportunity identification through to deployment and benefit realization. Responsibilities include designing target workflows, managing exception handling, coordinating with IT and the Transformation Office, executing UAT, and ensuring successful adoption. Candidates must possess 8+ years of experience in private assets accounting or operations, with a strong background in automation deployment and process improvement. A Bachelor’s degree in Accounting, Finance, or Economics is required, with a professional accounting designation preferred. Key expectations include deep operational knowledge, a transformational mindset, and the ability to manage projects across global teams. The position may be permanent or a 12-month rotational assignment.

For full details about this role, click “Apply on company site” to view the employer’s original posting.

Skills for this role

AutomationDigital WorkflowProcess ImprovementSystem ImplementationPrivate Assets AccountingProject ManagementMicrosoft ExcelStrategic ThinkingProblem SolvingData Analysis

Your skill match

Checking your profile…

YOUR NEXT STEP

Get interview-ready for this role

A focused preparation guide, built around this job’s responsibilities and requirements.

✦ AI-generated guide
Preparation suggestions, not the employer’s actual interview questions. Always check the original posting for current requirements.
01

Understand the role

What matters most

  • End-to-End Automation Lifecycle Management

    The role requires managing automation and AI initiatives from initial opportunity identification and business case development through to design, UAT, deployment, and post-implementation benefit realization. You must demonstrate accountability for ensuring solutions are not just delivered, but successfully adopted by the business.

  • Operational Process Transformation

    You are expected to apply deep technical knowledge of private assets accounting to redesign workflows rather than simply patching existing processes. This involves identifying manual effort, designing target workflows with robust exception handling, and collaborating with IT and the Transformation Office to ensure scalable, long-term solutions.

  • Cross-Functional Stakeholder Engagement

    Success depends on your ability to bridge the gap between operational teams and technology partners. You must maintain a global mindset, ensuring that automated solutions are designed to scale across different regions and jurisdictions while remaining aligned with client commitments and operational capabilities.

Likely challenges to think through

  • Balancing Innovation with Operational Stability

    A primary challenge is implementing AI and automation without disrupting critical fund administration services. Prepare by discussing how you assess the risk of new technologies, how you define 'appropriate' use cases for AI versus traditional automation, and how you maintain rigorous control environments during transitions.

  • Driving Adoption and Change Management

    The role emphasizes that accountability extends through to adoption. You may face resistance from teams accustomed to legacy processes. Prepare by sharing examples of how you have influenced stakeholders, managed change, and measured tangible benefits to prove the value of new workflows to end-users.

03

Practice your answers

Technical practice

Identifying Automation Opportunities in Private Assets

What to coverExplain your methodology for identifying manual processes suitable for automation within private assets accounting. Suggestion: Focus on quantifying manual effort, assessing process complexity, and evaluating the potential for scalability across global teams.

Designing Robust Target Workflows

What to coverDescribe your approach to designing a target workflow that incorporates exception handling and necessary controls. Suggestion: Emphasize the importance of building in automated alerts and audit trails to ensure compliance and operational stability.

AI vs. Traditional Automation

What to coverHow do you determine when AI is appropriate for a workflow versus traditional automation tools? Suggestion: Discuss the trade-offs between deterministic rules-based automation and probabilistic AI models, focusing on accuracy, maintenance, and business value.

Managing UAT and Defect Resolution

What to coverDetail your process for managing User Acceptance Testing (UAT) and ensuring effective defect resolution before deployment. Suggestion: Highlight your strategy for stakeholder sign-off and ensuring that the final solution meets the original business requirements.

Measuring Realized Benefits

What to coverHow do you measure and report the success of an automation project against the initial business case? Suggestion: Mention specific KPIs such as time saved, error reduction, or cost efficiency, and how you track these metrics post-deployment.

Collaboration with IT and Transformation Teams

What to coverDescribe how you bridge the gap between operational requirements and technical implementation when working with IT. Suggestion: Focus on your ability to translate complex business needs into clear, actionable technical requirements.

Ensuring Long-term Adoption

What to coverWhat strategies do you use to ensure that new automated workflows are genuinely adopted by the business? Suggestion: Discuss change management, training, and monitoring usage patterns to ensure the solution remains effective over time.

Data Quality and Lineage

What to coverHow do you address data quality challenges when implementing automation in private assets? Suggestion: Explain the importance of data lineage and how you ensure that automated processes rely on accurate, consistent data inputs.

Behavioural practice

Overcoming Resistance to Change

What to coverDescribe a situation where you had to implement a significant process change that faced resistance from operational teams. Suggestion: Use the STAR method to explain how you communicated the benefits, addressed concerns, and secured buy-in.

Managing Conflicting Priorities

What to coverTell me about a time you had to manage multiple high-priority automation projects simultaneously. Suggestion: Focus on your prioritization techniques, how you managed stakeholder expectations, and how you ensured quality across all deliverables.

Learning from Project Failure

What to coverDescribe a project that did not achieve its expected benefits or failed to be adopted as planned. Suggestion: Focus on your analysis of the failure, the lessons learned, and how you applied those insights to future initiatives.

Influencing Stakeholders Without Direct Authority

What to coverGive an example of how you influenced a cross-functional team to adopt a new way of working. Suggestion: Highlight your communication style and how you built consensus among diverse stakeholders with different operational goals.

02

Sharpen your knowledge

Topics to prepare

  • Private Assets Accounting Lifecycle

    Review the end-to-end accounting processes for private assets, specifically identifying manual touchpoints. Exercise: Map a standard private asset capital call or distribution process and highlight where manual data entry or reconciliation creates operational bottlenecks.

  • Automation Benefit Realization Frameworks

    Understand how to quantify and report the success of automation initiatives. Exercise: Create a template for a business case that defines KPIs for success, such as time saved, error reduction, or cost efficiency, and design a post-implementation report to track these metrics against initial projections.

  • Workflow Design and Exception Handling

    Focus on designing robust workflows that account for non-standard scenarios. Exercise: Draft a process flow for a complex accounting task that includes specific 'if-then' logic for handling exceptions, ensuring that automated systems have clear protocols for when human intervention is required.

Skills to revise

  • User Acceptance Testing (UAT) Planning

    Develop a structured approach to UAT for financial systems. Exercise: Write a test plan for a hypothetical automation tool, including test cases for positive paths, negative paths, and edge cases, and define the criteria for formal sign-off.

  • Advanced Microsoft Excel for Process Analysis

    Utilize Excel to analyze operational data and identify automation opportunities. Exercise: Use Power Query or advanced formulas to analyze a dataset of manual operational tasks to identify high-frequency, repetitive actions that are prime candidates for automation.

  • Cross-Functional Stakeholder Management

    Practice communicating technical requirements to non-technical operational teams and IT partners. Exercise: Draft a project status update document that translates technical build progress into business-relevant language, focusing on timelines, risks, and operational impact.

04

Your preparation checklist

  • Map your private assets operational experience

    Prepare a summary of your 8+ years in private assets accounting or operations, specifically highlighting manual processes you identified, redesigned, and successfully automated to improve efficiency.

  • Develop a structured automation case study

    Create a brief walkthrough of a past project where you managed the full lifecycle of an automation or AI solution, focusing on how you defined requirements, handled exceptions, and measured realized benefits.

  • Prepare examples of cross-functional collaboration

    Draft specific scenarios demonstrating your ability to bridge the gap between operational teams and IT/Transformation offices, emphasizing how you secured buy-in and managed UAT defect resolution.

  • Formulate questions on Citco's strategic operations

    Prepare thoughtful questions regarding the current challenges in Citco's Private Assets business, such as how they prioritize automation opportunities or how they ensure long-term adoption of new workflows.

  • Refine your perspective on AI and workflow tooling

    Be ready to discuss your practical philosophy on where AI is appropriate versus where traditional automation or process redesign is more effective, referencing your experience with specific workflow tools.

AI-generated from the job information · Prepared Oct 14, 2026 (UTC)Useful preparation, not a guarantee of eligibility or an offer.

Availability last checked: 18 Oct 2026. Status can change after a check; confirm on the employer’s website. Report an issue · Our checking policy

KEEP EXPLORING

Similar AI jobs

Related skills and specializations in Singapore. Matched to this role, not your profile.

Explore more jobs
Finding similar opportunities…