New opportunity

AVP, Digital & Data Enablement

OCBC Bank · Singapore

About this role

The AVP, Digital & Data Enablement will lead initiatives to transform HR services through digital platforms, data, and intelligent automation. This role sits at the intersection of HR operations, cloud technology, and change enablement, focusing on delivering scalable enterprise digital solutions. Responsibilities include: Platform Ownership & Optimization: Manage core HR digital platforms, specifically Workday HCM, and drive next-gen workflow enhancements. Custom Architecture & Integrations: Collaborate with technology teams to deploy custom applications using Workday Extend and oversee foundational integrations including EIB, PECI, PICOF, Workday Studio, and Web Services. AI & Agentic Automation: Spearhead the testing and deployment of intelligent automation, including Workday Illuminate, autonomous AI agents, and machine learning features to streamline HR service delivery. Data Capabilities & Insights: Architect reporting frameworks and dashboards using Workday People Analytics and Skills Cloud to provide actionable workforce insights. Governance & Compliance: Ensure strict data privacy, security architecture, and audit readiness within a regulated banking environment. Change Enablement: Lead cross-functional teams to maximize digital adoption across the organization. Qualifications: A Bachelor’s degree in Computer Science, IT, Business, HR, or Data Analytics is required; a Master’s degree or MBA is preferred. Candidates should have relevant experience commensurate with an AVP level, including hands-on involvement in Workday ecosystem management, HRIS, or large-scale HR digital transformation. Strong functional understanding of Workday HCM, business process configuration, and security groups is essential. Experience in banking or regulated environments is advantageous. Candidates must demonstrate awareness of AI-enabled integrations, agentic workflows, and responsible AI governance, including data protection and human oversight. Strong communication and stakeholder management skills are required to work effectively across business, risk, and technology teams.

For full details about this role, click “Apply on company site” to view the employer’s original posting.

Skills for this role

Workday HCMWorkday ExtendWorkday StudioWorkday IlluminateAI AgentsMachine LearningIntelligent AutomationData AnalyticsHRISAgileEIBPECIPICOFWeb ServicesAPIChange Management

Checking your profile…

Preparation suggestions, not the employer’s actual interview questions. Always check the original posting for current requirements.

Understand the role

What matters most

Workday Ecosystem Management
The role requires hands-on ownership of Workday HCM, including business process configuration, security groups, and tenant setup. You must demonstrate the ability to manage the full lifecycle of the platform, from bi-annual updates and regression testing to the deployment of custom applications via Workday Extend.
AI and Agentic Automation Deployment
You are expected to spearhead the integration of intelligent automation, specifically leveraging Workday Illuminate and autonomous AI agents. The priority is to translate these advanced technologies into practical, streamlined HR service delivery while maintaining strict human oversight and model governance.
Governance and Regulatory Compliance
Operating within a highly regulated banking environment, you must ensure all digital solutions adhere to strict data privacy, security architecture, and audit requirements. This involves managing access controls and ensuring that all AI-enabled features comply with internal and external data protection standards.
Cross-Functional Change Enablement
Success depends on your ability to lead cross-functional teams and drive organizational adoption of new digital tools. You must act as a bridge between HR, technology, risk, and audit stakeholders to ensure that technical deployments are well-communicated and effectively utilized by the workforce.

Likely challenges to think through

Balancing Innovation with Banking Rigor
The primary challenge is implementing cutting-edge AI and automation in a sector where risk management and audit readiness are paramount. Prepare by demonstrating how you have previously navigated strict compliance frameworks without stifling technical innovation or user experience improvements.
Managing Complex Stakeholder Expectations
You will need to align disparate groups—including HR, IT, and Risk—who may have competing priorities regarding system changes. Prepare by highlighting your experience in translating complex technical requirements into business-friendly language and managing project workstreams that require consensus across multiple departments.
Ensuring Scalable Integration Architecture
The role involves managing foundational integrations (EIB, PECI, PICOF, Workday Studio) alongside custom Workday Extend applications. The difficulty lies in maintaining system stability during frequent updates while scaling new features. Prepare by discussing your approach to robust testing, release readiness, and post-implementation stabilization.

Practice your answers

Technical practice

Workday HCM Configuration and Security

What to coverExplain your approach to managing complex security groups and business process configurations within Workday. Focus on how you ensure scalability and maintain audit readiness while supporting diverse user roles in a regulated banking environment.

Workday Integration Strategy

What to coverDescribe your experience managing various integration types such as EIB, PECI, PICOF, and Workday Studio. Discuss how you determine the appropriate integration method based on data volume, frequency, and system requirements.

Leveraging Workday Extend

What to coverProvide an example of how you have used or would use Workday Extend to build custom applications. Explain how you balance the need for custom functionality with the goal of maintaining a clean, upgradeable core system.

Implementing AI and Agentic Workflows

What to coverHow would you approach the deployment of Workday Illuminate or autonomous AI agents to improve HR service delivery? Address the technical considerations for testing, machine learning model validation, and ensuring human oversight.

Data Governance in Regulated Environments

What to coverIn a highly regulated banking sector, how do you ensure data privacy and security when architecting reporting frameworks? Discuss your strategy for managing user access controls and ensuring audit readiness for sensitive workforce data.

Workday Lifecycle and Release Management

What to coverDescribe your process for managing bi-annual Workday updates. Focus on your strategy for regression testing, identifying potential impacts on existing integrations, and ensuring post-implementation stabilization.

Advanced Analytics and Skills Cloud

What to coverHow have you utilized Workday People Analytics or Skills Cloud to drive strategic talent mapping? Explain how you translate complex workforce data into actionable insights for business stakeholders.

Agile Delivery in HR Transformation

What to coverHow do you apply Agile methodologies to HR digital transformation projects? Discuss how you manage project workstreams, prioritize requirements, and maintain momentum during long-term platform enhancements.

Behavioural practice

Managing Cross-Functional Stakeholders

What to coverDescribe a time you had to align conflicting requirements between HR, technology, and risk/audit teams. How did you facilitate a consensus while ensuring the final solution remained compliant and scalable?

Leading Change Enablement

What to coverShare an example of a digital platform rollout where user adoption was a challenge. What specific strategies or communication playbooks did you implement to drive engagement and maximize the value of the new system?

Navigating Regulatory Constraints

What to coverTell us about a situation where a proposed digital solution faced significant regulatory or compliance hurdles. How did you adjust your approach to meet the business need while satisfying strict security and audit requirements?

Translating Business Needs to Technical Solutions

What to coverProvide an example of how you translated a complex, non-technical business requirement into a functional Workday configuration. How did you ensure the solution met the user's needs without creating technical debt?

Sharpen your knowledge

Topics to prepare

Responsible AI Governance in Regulated Banking
Review frameworks for AI model governance, data privacy, and human oversight within financial services. Exercise: Draft a hypothetical risk assessment checklist for deploying an autonomous AI agent in an HR workflow, focusing on data protection and auditability. This is relevant to the role's requirement for maintaining compliance in a highly regulated environment.
Workday Ecosystem Architecture
Study the interaction between Workday HCM, Workday Extend, and external integrations like EIB, PECI, and PICOF. Exercise: Map out a high-level architecture diagram showing how a custom Workday Extend application would integrate with core HCM data and external web services. This is essential for the role's focus on platform ownership and custom architecture.

Skills to revise

Workday HCM Configuration and Security
Practice configuring business processes and security groups within a Workday tenant. Exercise: Simulate the setup of a new security group for a specific HR process and define the associated business process steps. This directly addresses the requirement for strong functional understanding of Workday HCM and security architecture.
Data Analytics and Reporting
Develop proficiency in building composite dashboards and utilizing Workday People Analytics. Exercise: Design a mock dashboard that tracks HR digital adoption metrics and workforce insights using Workday reporting tools. This is relevant to the role's responsibility for architecting reporting frameworks to drive strategic talent mapping.
Change Enablement and Stakeholder Management
Refine strategies for leading cross-functional teams through digital transformation. Exercise: Create a communication plan for a bi-annual Workday update, identifying key stakeholders in risk, audit, and business units. This is critical for the role's mandate to maximize digital adoption across the organization.

Your preparation checklist

Map Workday technical experience to HR transformation
Prepare a summary of your experience managing Workday HCM, specifically highlighting your work with EIB, PECI, PICOF, and Workday Studio. Be ready to explain how you have used these tools to solve specific HR operational challenges or improve process efficiency.
Develop a case study on AI and agentic automation
Draft a brief project walkthrough detailing a time you deployed or tested intelligent automation or AI-enabled workflows. Focus on how you balanced innovation with responsible AI governance, data privacy, and human oversight in a regulated environment.
Prepare examples of cross-functional stakeholder management
Identify specific instances where you successfully collaborated with technology, risk, and audit teams to implement a digital solution. Focus on how you translated complex business requirements into technical configurations while ensuring compliance.
Formulate questions on OCBC's digital HR roadmap
Prepare thoughtful questions regarding the bank's current priorities for Workday Illuminate or Skills Cloud, and how the team manages the balance between rapid digital adoption and the strict security requirements of a banking institution.
Review Workday Extend and integration architecture
Refresh your knowledge on Workday Extend and API-based integrations. Be prepared to discuss how you would architect a custom application to address a specific HR pain point while maintaining system stability and audit readiness.

Availability last checked: 19 Oct 2026. Status can change after a check; confirm on the employer’s website. Report an issue · Our checking policy

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