About this role
Design, develop, and deploy enterprise-grade solutions using Generative and Agentic AI frameworks and apply AI-native practices; act as an Application Support Engineer to troubleshoot and resolve incidents, perform proactive monitoring, and document solutions.
Skills for this role
ServiceNow IT Service Management (ITSM)Generative AIAgentic AIPrompt engineeringAI evaluation frameworksAI-native practicesApplication supportIncident managementService request fulfillmentITILAnalytical skillsProblem-solvingStakeholder communicationMonitoring and maintenanceDocumentationTroubleshootingSoftware development