About this role
The Director, Analytics Engineering & AI leads Analytics Gateway’s Data Engineering and Business Intelligence/Data Visualization teams at Pfizer's Mumbai-based Global Capability Center, supporting the International Commercial Division (ICD). This role oversees ~20 colleagues focused on designing, building, and scaling AI-enabled and agentic analytics solutions from proof of concept to production.
Responsibilities
- Lead the ~20 colleagues forming the AI Engineering, Data Engineering, and Business Intelligence / Data Visualization teams within the Mumbai-based Analytics Gateway Global Capability Center supporting Pfizer's International Commercial Division.
- Manage 4–6 direct reports and oversee hiring, colleague development, and resource allocation across the team.
- Act as the AI Engineering lead, owning the design, build, deployment, and scaling of AI-enabled and agentic solutions for commercial use cases, from proof of concept to production.
- Serve as solution architect and design authority for the team, defining reference architectures, technical standards, and reusable patterns across data, AI, and BI solutions, and providing technical sign-off on solution designs.
- Lead the development of agentic AI solutions using Snowflake Cortex Agents, orchestrating across structured and unstructured commercial data to deliver conversational, self-service insight and automated workflows, with appropriate guardrails, access controls, and responsible AI practices.
- Establish and own MLOps / LLMOps practices, including model and agent versioning, CI/CD for AI, automated testing and evaluation, performance and cost monitoring, and lifecycle management to ensure solutions are reliable, compliant, and production-grade.
- Design and deliver strategic analytics solutions end to end, sourcing and curating data from diverse commercial data sources and applying established data engineering practices alongside emerging AI techniques.
- Own the evolution of the team's data foundation, from data curation, database modeling, and ETL pipeline development toward governed, observable, AI-ready data layers, driving data quality and permanent resolution of issues at the source.
- Deliver intuitive, AI-enabled decision-support and reporting tools that turn complex data into clear, actionable insight for commercial stakeholders, from country teams to global leadership.
- Guide the team's transition from traditional BI and data engineering skillsets toward AI engineering, agentic AI, and modern data engineering, including infrastructure standardization, automation, and CI/CD, supported by talent pipelines, training, and mentorship.
- Partner with Business Transformation & Technology, Data Science, and Insights & Strategy teams to align on foundational data assets, engineering and AI best practices, platform choices, and shared roadmaps supporting Commercial's AI and analytics agenda.
- Represent the team to GCA and ICD leadership, providing visibility into delivery, capability growth, and risk, and translating technical outcomes into clear business narratives.
- Contribute to documentation, playbooks, and knowledge-sharing practices, serving as a subject matter expert who raises AI and analytics capability across the organization.
- Drive a positive, inclusive, and high-engagement culture focused on retention, innovation, team development, and knowledge sharing.
Required qualifications
- 15-20 years of relevant experience in data analytics, data science, or business intelligence, and 8+ years’ people-management experience with demonstrated success leading managers.
- Proven track record of leading the design, development, and delivery of AI-enabled analytics and data engineering solutions that drive measurable business impact at scale.
- Advanced degree in Computer Science, Data Engineering, Management, Applied Econometrics, Actuarial Science, Statistics, Data Mining, Machine Learning, Analytics, Mathematics, Operations Research, Industrial Engineering, or related field.
Preferred qualifications
- Demonstrated breadth of technical leadership experience, including engineering delivery, data architecture, ETL pipeline development (e.g., dbt, Airflow), database modeling, and BI/visualization tooling (e.g., Tableau, Power BI), together with fluency in data quality/observability monitoring (e.g., Grafana), agentic AI, and modern cloud data platforms (e.g., Snowflake).
- Strong ability to influence stakeholders to develop high‑performing teams by coaching direct-report workstream leads to deliver meaningful outcomes and sustained business impact.
- Hands-on experience architecting and delivering AI / agentic solutions on Snowflake Cortex (Cortex Agents, Cortex Analyst, Cortex Search) or similar platforms.
- Experience establishing MLOps / LLMOps practices, including model and agent deployment, evaluation, monitoring, and governance.
- Proven experience as a solution architect for enterprise-scale data and AI platforms.
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