AI Solutions Engineer (Hybrid - Banaglore)

BN seeks an AI Solutions Engineer to build and operate voice agents for enterprise clients in BFSI, media, pharma, and real estate. The role spans client discovery, solution design, hands-on implementation, deployment, and improvement of agents used in live customer calls.

Responsibilities

• Work directly with clients to understand objectives and turn open-ended requests into a concrete, buildable approach.
• Scope conversations, build the components that drive voice agents, and take client use cases live.
• Address surrounding needs, including data presentation and workflow design, when the solution requires more than the agent itself.
• Monitor how deployed agents perform on real calls and continue improving them.

Requirements

• 0 to 2 years of experience; the employer is open on background and values things candidates have built, including agents, tools, side projects, or work projects.
• Hands-on familiarity with LLMs and prompting, and an understanding of APIs, webhooks, and data flows.
• Strong written and verbal communication, initiative, and comfort working through ambiguous problems and client conversations.

Preferred

Ability to read or write multiple languages; exposure to voice AI, conversational AI, or customer-facing deployments; or experience in consulting, product management, or other client-facing roles.

This is a full-time permanent, hybrid position in Bengaluru or Gurugram, with office visits 2–3 times a week. Working hours are 10:00 AM to 7:00 PM IST.