About this role
The Technical Specialist will serve as an Applied AI Specialist within Carrier's Aftermarket AI & Digital Solutions team. This role is responsible for leading the development of AI-enabled digital solutions to enhance aftermarket service business, focusing on predictive maintenance, field service efficiency, customer experience, and warranty analytics. Responsibilities include designing and deploying AI/ML, Generative AI, and intelligent automation solutions, building enterprise applications using LLMs, RAG, and agentic frameworks, and developing AI-powered assistants and copilots. The role involves developing scalable backend services and APIs using Python, managing cloud-based AI platform development on Azure, AWS, or Google Cloud, and collaborating with MLOps teams for model deployment and monitoring. Data engineering tasks include building pipelines for structured and unstructured data to support model development. Candidates must have 15–20 years of experience in software engineering, AI/ML, or data engineering, with strong programming skills in Python and object-oriented design. Required qualifications include hands-on experience with AI frameworks (LangChain, LangGraph, Hugging Face, TensorFlow, PyTorch), knowledge of RAG, prompt engineering, and vector databases, and familiarity with containerization (Docker, Kubernetes) and CI/CD pipelines. A Bachelor's or Master's degree in Computer Science, Engineering, Artificial Intelligence, Data Science, or a related field is required. The role requires strong analytical, problem-solving, and communication skills to partner with product owners and architects to deliver scalable AI solutions.
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