About this role
Lead enterprise GenAI and agentic AI architecture for EXL Talent Acquisition Team in Gurugram, Haryana, India. The role combines hands-on technical oversight with organisation-wide architecture, governance, capability building and client-facing leadership.
Responsibilities
- Design single-agent, multi-agent and tool-driven systems; establish reference architectures, reusable frameworks and best practices for LLM applications. Oversee end-to-end RAG pipelines spanning ingestion, chunking, embeddings, vector search, orchestration and response synthesis, while improving scalability, reliability, cost and performance.
- Guide prompt engineering, agent workflows, tool and function calling, and memory handling. Lead hallucination reduction, guardrails, safety mechanisms and output evaluation.
- Architect production-grade APIs and services for LLM solutions. Define MLOps and LLMOps practices for CI/CD, monitoring, observability and evaluation. Partner with data engineering teams on data quality, lineage, governance, compliance and enterprise-platform integration.
- Build a GenAI and agentic AI Centre of Excellence, develop reusable components and tooling standards, and support organisation-wide adoption. Work with executives, business stakeholders and clients on AI solutions, pre-sales, RFPs and workshops; influence AI strategy and roadmaps. Establish responsible-AI policies covering security, privacy, data access, redaction, model use, auditability and explainability. Mentor technical teams and review architecture quality.
Required background:
- 15+ years of total experience in data engineering, data science or AI, including 3+ years of hands-on LLM or GenAI solutions at scale; proven architecture, solution-design and enterprise-delivery experience.
- Hands-on experience with LLMs, RAG and retrieval optimisation, GPT and agentic AI implementations, and frameworks such as LangChain or LangGraph. Strong Python and PySpark engineering, API integration, large-volume data analysis, and data engineering integration with Fabric, Azure Databricks or Snowflake are required. Exposure to Azure, AWS or GCP, SQL, containers, CI/CD and monitoring is sought. Prior experience in at least one of data engineering, data science or the ML lifecycle is mandatory; the posting also identifies analytics engineering and data products among its foundations.
Preferred
Fine-tuning approaches including LoRA, PEFT, prompt tuning and few-shot learning; enterprise GenAI deployment and governance; Azure OpenAI, AI Search or Fabric; and use cases in insurance, BFSI, healthcare or retail.
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