About this role
Oliver Wyman’s India Data and Analytics practice seeks an Associate Director to lead client-facing AI and Generative AI solution design, evaluation, governance and implementation. Use cases include knowledge assistants, document intelligence, workflow automation, decision support and advanced analytics. The role combines hands-on technical leadership with client communication, commercial judgment and team development.
Responsibilities
- Lead AI, machine learning and GenAI workstreams from use-case discovery and feasibility assessment through prototyping, evaluation, deployment readiness and adoption support. Define architecture options, workplans, quality standards and success metrics; translate business needs into data, model, platform and governance requirements.
- Guide development of RAG assistants, enterprise copilots, workflow agents, semantic search, summarization, extraction and prompt-driven analytics. Advise on commercial and open-source language models, small language models, vector databases, cloud AI services, integration patterns and build-versus-buy decisions.
- Oversee prompt engineering, retrieval design, model adaptation, benchmarking, performance monitoring and remediation. Establish responsible AI, privacy, security, human-in-the-loop, auditability, MLOps, LLMOps and model-governance practices. Review code, designs, documentation and client deliverables; manage and coach junior colleagues and contribute to proposals and thought leadership.
Required qualifications
- 9 to 12 years of experience in AI/ML, data science, GenAI engineering, NLP, software or data engineering, advanced analytics, AI strategy, or related consulting or technology roles, including leadership of AI/GenAI or analytics workstreams.
- A bachelor’s or master’s degree in a quantitative or technical discipline; an advanced degree is preferred. Strong knowledge of ML, NLP, LLMs, embeddings, RAG, agents, prompt engineering, fine-tuning, evaluation, monitoring and AI application architecture; hands-on Python and SQL proficiency.
- Ability to assess data quality, reliability, hallucination risk, fairness, explainability and controls. Strong stakeholder communication, technical documentation, project management and coaching skills. Cloud platforms, APIs, orchestration frameworks, MLOps/LLMOps tools and large-scale data experience are advantageous.
Preferred experience includes enterprise AI delivery in regulated or complex environments, especially financial services; AI governance and model-risk controls; productionizing prototypes; and client-facing consulting. Valued tools include Azure OpenAI, AWS Bedrock, Google Vertex AI, Hugging Face, LangChain, LlamaIndex, MLflow, Databricks, Snowflake, Spark and Kubernetes. The Gurugram-based role involves global collaboration and travel when required. Marsh’s hybrid policy expects at least three days per week in the local office or onsite with clients, including a team anchor day.
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