About this role
Fractal is looking for a Senior / Lead Forward Deployed Engineer (FDE) to join the founding Cogentiq team in Bengaluru. In this role, you will work at the intersection of software engineering, AI, enterprise integration, and customer success to deploy intelligent AI agents and enterprise AI solutions into complex environments.
Responsibilities
- Design and develop production-grade AI applications using the Cogentiq platform.
- Deploy enterprise AI solutions from proof of concept to production.
- Build integrations with enterprise applications such as SAP, Salesforce, Workday, ServiceNow, SharePoint, Snowflake, Databricks, and other business systems.
- Develop reusable connectors, APIs, SDKs, MCP servers, and automation components.
- Design secure, scalable, cloud-native architectures and build reliable backend services and microservices.
- Collaborate directly with customer engineering and business teams to understand requirements, conduct technical workshops, and deliver successful AI solutions.
- Troubleshoot production deployments, optimize system performance, and ensure reliability and security.
- Capture learnings from customer deployments and contribute reusable capabilities back to the Cogentiq platform.
- Work closely with AI engineers, platform engineers, product managers, and solution architects to continuously improve the platform.
Required qualifications
- Strong software engineering fundamentals with proficiency in Python (experience in Java or TypeScript is a plus).
- Experience building production-grade backend applications, REST APIs, microservices, distributed systems, databases, Git, and modern software development practices.
- Hands-on experience building AI-powered applications using Large Language Models (LLMs), Agentic AI frameworks, Retrieval-Augmented Generation (RAG), tool calling, prompt engineering, and AI evaluation techniques.
- Experience integrating enterprise applications and platforms such as SAP, Salesforce, Workday, ServiceNow, SharePoint, Snowflake, Databricks, and other business systems.
- Proficiency in enterprise integration patterns, API-first architectures, authentication mechanisms (OAuth, JWT, SAML), SQL, REST, and GraphQL APIs.
- Experience building and deploying cloud-native applications on Azure, AWS, or Google Cloud using Docker and Kubernetes, along with CI/CD pipelines and event-driven architectures.
- Strong customer and product mindset with the ability to communicate effectively with technical and business stakeholders.
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