About this role
The Head of GBS Insights & Analytics will lead the transformation of Kraft Heinz Global Business Services (GBS) from a reactive operational unit into a proactive intelligence-driven organization. This role requires a leader who balances technical data science expertise with management consulting capabilities to drive a 3-year roadmap for predictive and prescriptive analytics. Responsibilities include identifying operational friction points for predictive modeling, overseeing the development of productized analytics, and leading an 'Analyst-First' upskilling mandate to transform operational staff into functional insights experts. Key requirements include a Master's degree (MBA preferred), 10+ years of experience in GBS/Shared Services, and hands-on experience deploying AI-driven predictive models in a corporate environment. Candidates must demonstrate the ability to manage offshore delivery centers, possess deep functional knowledge in finance or supply chain, and have proven experience in driving cultural shifts within a global matrix organization. FMCG industry experience is mandatory. Lean, Six Sigma, or Design Thinking certifications are preferred.