About this role
The AI ML Engineer at Delta Global Technology Hub will work with business and technology stakeholders to translate opportunities into well-defined AI problems. You will develop production-grade AI services, APIs, and microservices using sound software engineering principles. The role involves building solutions using techniques such as generative AI, NLP, retrieval, classification, prediction, recommendation, and optimization. You will develop AI application workflows including prompting, agent orchestration, and RAG, while maintaining data pipelines for ingestion, indexing, and model serving. Responsibilities include defining evaluation approaches, deploying and monitoring AI solutions in cloud environments, and investigating production issues to drive lifecycle improvements. You will integrate AI capabilities with enterprise systems and contribute to technical documentation and CI/CD practices. Minimum qualifications include a Bachelor's degree in a relevant field and 3+ years of professional experience in software engineering, applied ML, data science, or AI engineering, with hands-on Python development. You must have experience with LLMs, AI application patterns, and deploying containerized workloads on cloud platforms like AWS or Azure. Preferred qualifications include a Master's degree, experience with RAG, enterprise search, conversational AI, and knowledge of the airline or travel domain. The role requires strong communication skills and the ability to balance quality, reliability, and cost in production environments.
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