About this role
Accenture is hiring for a full-time Generative AI role in its Public Services Data & AI practice, located in Gurugram/Bengaluru. The posting lists 10–12 years of experience. Although the job title says Manager, the description calls the role a Consultant and identifies its level as Consultant.
Responsibilities
- Own significant client workstreams and lead the design and development of generative AI solutions for document processing, customer interaction and automation, integrating models into enterprise workflows.
- Run requirements workshops and feasibility assessments; translate business needs into technical specifications and fit-for-purpose use cases.
- Design prompt-engineering frameworks, retrieval-augmented generation pipelines and metrics for accuracy and relevance. Work with cross-functional teams to integrate solutions with data ecosystems, APIs and cloud environments.
- Build reusable accelerators, templates and components; support client demonstrations, user testing and performance optimization; contribute to proposals and thought leadership.
Skills and qualifications:
- Deep understanding of LLM architectures, vector search and RAG; experience with OpenAI, Azure OpenAI, AWS Bedrock, Google Vertex AI or Anthropic Claude.
- Strong Python proficiency and experience with LangChain, prompt chaining, embedding models and API orchestration. Familiarity with enterprise integration, data pipelines and orchestration tools such as Airflow, Databricks and Azure Data Factory.
- Working knowledge of evaluation approaches including BLEU, ROUGE, accuracy and hallucination detection, plus model governance, bias mitigation and responsible AI practices. Strong leadership, analytical thinking, collaboration and client-ready communication skills are expected.
The Public Services practice covers areas including border services, transport and infrastructure, defense, education, public health and safety, revenue and social services. Travel may range from 0–100% according to client or project needs, including international assignments.