About this role
Establishes and leads the business-side AI Operations function to translate enterprise AI capabilities into measurable, adopted, and sustainable ways of working; bridges AI Innovation, IT, PMO and business stakeholders and drives implementation planning, change, training, hypercare, and sustainment to scale AI adoption across the organization.
Skills for this role
AI OperationsChange ManagementAdoption AnalyticsPrompt/tool usage standardsHuman-in-the-loop operationsBusiness Process RedesignResponsible AIImplementation PlanningKPI DesignBenefits RealizationTraining CoordinationStakeholder ReadinessHypercare ManagementOperational SustainmentBusiness Case DevelopmentLaunch PlanningUser EnablementAdoption MonitoringEscalation ManagementProduct Lifecycle ManagementCross-functional CollaborationPeople Leadership