About this role
Individual contributor reporting to the Sr. Director of Engineering and GenAI, responsible for hands-on (80%) design and development of advanced AI/ML solutions, shaping AI strategy, mentoring data scientists, and collaborating with cross-functional teams to deploy scalable customer-care AI systems.
Skills for this role
Data ScienceMachine LearningAI ResearchGenerative AIPrompt EngineeringGuardrailsRAGKAGCAGFine-tuningPythonHugging FaceVectorDBTensorFlowPyTorchElasticsearchAzureMLOpsModel TrainingModel EvaluationModel ValidationModel DeploymentModel Monitoringscikit-learnSparkScalaROptimization ModelsAccessibility (WCAG 2.2 AA)Research Publications (NeurIPS/ICML/ICLR/AAAI)