About this role
Design and implement AI-driven solutions for Amazon Customer Service leveraging GenAI, ML, and NLP to transform business requirements into scalable production models and data-driven insights. Collaborate with scientists, engineers, and product managers to develop, integrate, monitor, and measure models for improved customer experience.
Skills for this role
Generative Artificial IntelligenceMachine LearningOntologyNatural Language Processing (NLP)Text analysisEmbeddingsLanguage modelingLanguage generationAutomated reasoningPlanningKnowledge representationBig data technologiesJavaC++PythonAlgorithmsData structuresParsingNumerical optimizationData miningParallel computingDistributed computingHigh-performance computingUnix/LinuxSoftware developmentModel monitoringMetrics definitionTechnical writingCross-functional collaboration