New opportunity

Applied Scientist, Amazon Customer Service

Amazon.com Services LLC · Seattle, United States

About this role

Design and implement AI-driven solutions using Generative AI, ML, and NLP to improve Amazon Customer Service; collaborate with cross-functional teams to build scalable models for structured and unstructured data, define metrics, monitor model performance, and communicate insights to stakeholders.

Skills for this role

Generative AIMachine LearningOntologyNatural Language Processing (NLP)Text analysisEmbeddingsLanguage modelingLanguage generationAutomated reasoningPlanningKnowledge representationBig data technologiesJavaC++PythonAlgorithms and data structuresParsingNumerical optimizationData miningParallel and distributed computingHigh-performance computingUnix/LinuxModel performance monitoringData analysisPatents or publicationsTechnical writing