About this role
Serve as a trusted advisor and technical lead for strategic customers, designing and deploying AI solutions in Miro (including agents, templates, summarization, and custom GPT integrations) and guiding onboarding, implementation, and integrations across customer ecosystems. The role bridges Customer Success, Product, and Engineering to influence roadmap, ensure adoption, and drive measurable business value using Miro’s AI capabilities.
Skills for this role
AI solution architectureIntelligent agentsWorkflow automationLarge language models (LLMs)Prompt engineeringAgent frameworksRetrieval-augmented generation (RAG)OpenAIAzure OpenAIHugging FaceVertex AILangChainAutoGPTCrewAIREST APIsAPI integrationLow-code/no-code automationZapierWorkatoModel performance monitoringData privacyEnterprise AI safetyResponsible AI deploymentCustomer-facing consultingTechnical consultingFacilitation and communicationChange managementEnterprise SaaS integrationSummarization toolsCustom GPT integrations