About this role
Own the product definition and delivery of AI-powered messaging experiences across web, mobile, WhatsApp and other conversational channels, turning generative and conversational AI into production-ready solutions. Partner across AI, Digital Platform, Messaging, Engineering, Design and GTM teams to drive high-value automation use cases from experimentation to scalable enterprise adoption.
Skills for this role
Product ManagementGenerative AIConversational AIVirtual AgentsAgentic SystemsMessagingWeb MessagingMobile MessagingWhatsAppAutomationSystems ThinkingProduct StrategyCustomer ResearchProduct AnalyticsExperimentationProduction DeploymentSaaSContact CenterCRMStakeholder ManagementCross-functional CollaborationMobile-first DesignAsynchronous MessagingData-driven Prioritization