About this role
Join an enterprise conversational AI leader to design and implement end-to-end AI agent architectures that integrate with CRMs, ERPs, ticketing systems and contact centre solutions, and to lead LLM/prompt design, conversational workflows, voice tuning, testing and stakeholder management for deployments.
Skills for this role
Solution ArchitectureSystems ArchitectureEnterprise IntegrationsAPIsIntegration PlatformsSystems ThinkingCRMERPTicketing SystemsContact Centre SolutionsIntegration OrchestrationTestingReliabilityLLMsPrompt DesignEmbeddingsConversational Workflow DesignVoice TuningSSMLLexiconsRegular ExpressionsStakeholder ManagementProject ManagementDocumentationTechnical WritingSolution Engineering