About this role
As an AI Outcome Customer Engineer in Google Cloud’s go-to-market AI Tech organization, bridge pre-sales technical evaluation and post-sales delivery for strategic AI accounts. Working with Forward Deployed Engineering, shape solutions for adoption, rapid activation and viable delivery, and design how AI assets integrate with customers’ IT systems, identity infrastructure, data residency requirements and legal constraints.
Responsibilities
- Partner with account teams and Customer Engineers to assess feasibility, shape proposals for long-term adoption and validate Forward Deployed Engineering engagement requests.
- Lead technical design for enterprise AI solutions, securely integrating models, agents and connectors with customer data pipelines, identity providers and compliance boundaries.
- Investigate code-level implementation problems, diagnose product bugs, test workarounds and resolve deployment blockers. Liaise with Product and Engineering teams, turning field feedback into actionable feature requests.
- Guide implementation strategy and technical delivery alongside customer-facing teams. The role may draw on Google Cloud’s Gemini models and Vertex AI platform.
Minimum qualifications: A bachelor’s degree or equivalent practical experience; 5 years of cloud-native architecture experience in a customer-facing or support role; experience with technical delivery strategies and working with product or engineering organizations; experience in system design or reading code such as Java, C++ or Python; experience in system design or orchestration frameworks such as LangGraph, AutoGen or CrewAI; and experience with enterprise integrations, cloud infrastructure or AI/ML model deployments.
Preferred qualifications
Ability to resolve ambiguous technical problems and diagnose bugs; coordinate specialized resources for complex builds; engage and influence technical stakeholders or executives; and explain technical integration issues in terms of business impact.
Applicants can indicate a preferred location among the eight listed US cities. The role may also be located at the Playa Vista, CA campus. US pay is $152,000–$221,000, plus a 15% bonus target, equity and benefits. Listed benefits include insurance, a 401(k) match, paid time off, sick leave, parental leave and holidays.