About this role
Join Lenovo’s CSAS team to support enterprise customers by contributing to technical pre-sales, R&D solution development, and forward deployed engineering for an enterprise-grade, infrastructure-agnostic agentic AI customer service platform. Responsibilities include configuring and delivering demos, running discovery workshops, building PoCs, instrumenting KPIs, and feeding field insights back to R&D.
Skills for this role
PythonJavaScriptTypeScriptSQLRESTful API designData integration pipelinesGenerative AILarge Language Models (LLMs)Prompt EngineeringRetrieval-Augmented Generation (RAG)Communication (verbal and written)Analytical problem-solvingTechnical pre-salesLive product demosCustomer discovery workshopsForward Deployed EngineeringProof of Concept (PoC) executionKPI instrumentationAgentic AI platformsAgent orchestration frameworksLangChainLangGraphLlamaIndexModel Context Protocol (MCP)SalesforceServiceNowZendeskAWSAzureGoogle Cloud Platform (GCP)