About this role
Lead large, complex end-to-end deployments of the Fin AI platform, combining project management with hands-on technical configuration to enable AI-powered customer service; partner with engineers and cross-functional teams to manage integrations, data migrations, security, and delivery milestones.
Skills for this role
Project ManagementTechnical ConfigurationAPIsData FlowsIntegration PatternsAutomationWorkflowsAnalyticsData MigrationSecurity ReviewsStakeholder ManagementCommunicationRelationship BuildingRisk ManagementReportingDocumentationAI ToolingIntercom HelpdeskZendeskSalesforceCustomer SuccessDiscovery Sessions