New opportunity

Sr. AI Systems & Solutions Architect, Customer Success

Klaviyo · Boston, United States

About this role

Build AI-powered prototypes and end-to-end workflows for Customer Success using LLMs (Claude, ChatGPT, Glean), prompts, agents, APIs and internal data sources; enable adoption through documentation, workshops, and collaboration with engineering to evolve prototypes into production-grade systems.

Skills for this role

AI Solutions ArchitectureApplied AIInternal EnablementLarge Language Models (LLMs)ClaudeChatGPTGleanPrompt EngineeringAI WorkflowsAI AgentsRetrieval WorkflowsAPIsMCPsAutomation PlatformsSystem IntegrationPrototypingProductizationTechnical DocumentationEnablement WorkshopsData Integration