New opportunity

Senior AI Engineer - Customer Agent

Klaviyo · Boston, United States

About this role

Senior AI Engineer on Klaviyo’s Customer Agent team responsible for designing and building scalable backend systems, data collection and processing pipelines, and production services to serve AI models. Contribute to evolving the agentic architecture and productionizing generative and agentic AI applications.

Skills for this role

PythonFastAPIDjangoPrompt engineeringFew-shot learningFine-tuningModel evaluationGenerative AIAgentic AIData collection pipelinesData processing pipelinesApache SparkHadoopAsynchronous processingCeleryKafkaSQSRabbitMQRedisSQLAlchemyAlembicAWSKubernetesCI/CDAPI designDistributed systemsHuman evaluationAutomated evaluation