About this role
Twilio is seeking a Tech Lead / Sr. Principal Engineer (L6) to join their Emerging Technologies incubation team. This role focuses on pioneering Horizon-3 initiatives that redefine human-AI interaction, including the development of agent-native communication channels and the Agent-to-Human (A2H) protocol. Responsibilities include architecting and delivering high-stakes prototypes, spearheading AI R&D, establishing engineering governance, and influencing technical strategy. Required qualifications include a Bachelor's degree in Computer Science or equivalent, 12+ years of professional software development experience, and proficiency in modern languages like JavaScript, Python, Java, or Go. Candidates must demonstrate mastery of agentic coding models, experience with LLMs, and strong data architecture skills. Desired qualifications include hands-on exposure to AI/ML projects, cloud architecture expertise, and contributions to open source. The role is remote-first, based in India (specifically Karnataka, Tamil Nadu, Telangana, Maharashtra, or Delhi), with occasional travel required for team meetings.