About this role
The Generative AI Solutions Analyst will bridge business strategy and technical execution by designing agentic AI and knowledge graph solutions for contact center analytics. The role involves leading client discovery, authoring technical specifications, and coordinating with engineering teams to deliver scalable AI-powered implementations.
Skills for this role
Agentic AIMulti-agent orchestrationLangChainLangGraphRAGPrompt EngineeringLLM context window managementKnowledge graphsSystem architectureBusiness Requirements Documents (BRD)High-Level Design (HLD)