About this role
The Senior Professional Services Implementation Engineer is a customer-facing role responsible for the implementation, configuration, and integration of AI-driven solutions including chatbots, voicebots, and knowledge assistants within the NICE CXone platform.
Skills for this role
AI implementationChatbot developmentVoicebot developmentNLUIVR/ACDASRConversational designJavaScriptHTML/CSSAPI integrationCRM integration