About this role
Infosys Limited seeks an AI Interaction Designer in Pune for its WONG DOODY service line. The posting specifies 8–12 years of work experience and a Bachelor of Engineering or Bachelor of Design.
Responsibilities
- Lead requirements gathering, feasibility analysis and AI-led solution discovery workshops. Conduct user research, including ethnography and contextual inquiry, and define research strategies aligned with business KPIs and AI adoption goals. Benchmark AI-first and digital products.
- Create AI interaction models, conversational journeys and decision-based flows. Define information architecture, sitemaps and navigation for complex AI systems. Design responsible AI interfaces that clearly communicate system and agent behavior, confidence and outputs.
- Develop high-fidelity Figma prototypes with AI-driven interface patterns and micro-interactions. Define UX-led solution architecture that accounts for AI agents, data and engineering; work with cross-functional teams to validate technical feasibility and represent AI model behavior.
- Establish reusable design components and AI design-system guidelines. Use co-creation and usability testing to validate concepts with customers, translate AI concepts for business stakeholders, and support adoption through intuitive, trustworthy experiences.
- Follow Experience Design frameworks and governance standards; manage sign-off, delivery quality gates and closure documentation. Maintain design artifacts, present project decisions and outcomes, and apply emerging AI, Generative UX and interaction-design practices.
Preferred skill: Interaction design within user experience design.
Skills for this role
Interaction designUser researchEthnographyContextual inquiryCompetitive benchmarkingConversational designInformation architectureFigmaPrototypingResponsible AIUX designUsability testingDesign systemsAI agentsGenerative UXRequirements gatheringFeasibility analysisSolution architecture