About this role
The Agentic AI Engineer will design, build, and operate agentic AI workflows to transform IT service delivery and improve self-service adoption. This role involves managing AI agents, orchestrating enterprise integrations, and ensuring robust governance and security for automated IT operations.
Skills for this role
Agentic AIITSM AutomationWorkflow OrchestrationPrompt EngineeringConversational AIKnowledge Ingestion PipelinesMicrosoft Graph APIOAuth 2.0JavaScriptPythonPowerShellREST/SOAP APIsRAGVector Databases