About this role
The Agentic AI Engineer will design, build, and operate agentic AI workflows to modernize IT operations, improve self-service adoption, and automate ITSM processes. The role involves developing AI agents, managing knowledge ingestion pipelines, and integrating enterprise platforms to enhance IT service delivery.
Skills for this role
Agentic AIITSMPrompt EngineeringConversational AIJavaScriptPythonPowerShellREST APIsSOAP APIsJSONMicrosoft Graph APIOAuth 2.0RAGVector Databases