About this role
The Solution Delivery Expert will lead end-to-end project delivery for AI-powered Customer Care solutions, including Agentic AI, intelligent insights, and automated case management. The role involves designing and implementing AI-driven workflows, validating AI models, and ensuring cost-optimized deployment within the Order to Cash process.
Skills for this role
Agentic AIGenerative AIMachine LearningNLPSAP SDDatabricksAWSAgileDevOpsOrder to Cash