About this role
This Enterprise IoT role in Mumbai establishes a business insights practice, designs process automation and plans execution of operating models. The position reports to the Head of IoT Planning and Commercial and has no direct or dotted-line reports.
Responsibilities
- Manage revenue performance across IoT business KPIs and lead indicators, with responsibility for IoT revenue and margins in India.
- Design and deploy a dedicated IoT business insights and analytics engine. Use insights to build predictive models that help prevent revenue erosion or increase revenue.
- Build a data lake and consistent reporting structure to improve visibility and control. Develop new data models and predictive capabilities.
- Create and reengineer processes, driving automation and digitisation to improve efficiency, scalability and turnaround times.
- Track IoT DB and LRP, turnaround times, NPS, process error margins and predictive capabilities as performance indicators.
Requirements
The posting specifies 5 years of experience with telecommunications nuances, processes and systems in a matrix organisation. B2B commercial excellence experience, including the ability to build and manage at scale, is required. Candidates need an understanding of planning, execution and governance. Understanding of technology solutions and digitisation is preferred.