About this role
The General Manager- Digital Enablement will provide strategic leadership for AI, Generative AI, Data & Analytics, digital applications, and automation initiatives at DHL Supply Chain India. This role is responsible for developing and executing a digital enablement roadmap that aligns with business and technology strategies to drive operational efficiency and innovation. Responsibilities include leading the adoption of AI and Generative AI solutions, strengthening data analytics capabilities, and overseeing the lifecycle management of scalable digital products. The incumbent will drive intelligent process automation, lead digital transformation programs, and partner with business stakeholders to identify high-value opportunities. Effective governance, cross-functional collaboration, and the establishment of performance metrics are critical to success. Requirements include a minimum of 12–15 years of experience in IT, digital transformation, data, AI, or related domains, with a proven track record in leading large-scale initiatives. A graduate degree in Engineering, Computer Science, IT, Data Science, or Business is required; a postgraduate qualification in Management or Technology is preferred. Candidates must possess strong strategic thinking, leadership capabilities, and the ability to manage complex, cross-functional teams. A deep understanding of digital product management, technology trends, and enterprise environments is essential.