About this role
Infosys Limited seeks an AI Interaction Designer in Hyderabad for its WONG DOODY service line. The posting specifies 6–8 years of work experience and a Bachelor of Engineering or Bachelor of Design.
Responsibilities
- Lead requirements gathering, feasibility analysis and AI-led solution discovery workshops. Conduct user research, including ethnography and contextual inquiry, and define research strategies aligned with business KPIs and AI adoption goals. Benchmark AI-first and digital products.
- Create AI interaction models, conversational journeys and decision-based flows. Define information architecture, sitemaps and navigation for complex AI systems. Design responsible AI interfaces that clearly communicate system and agent behavior, confidence and outputs.
- Produce high-fidelity Figma prototypes with AI-driven UI patterns and micro-interactions. Define UX-led solution architecture that accounts for AI agents, data and engineering; work across teams to validate technical feasibility and establish reusable components, scalable patterns and AI design-system guidelines.
- Translate AI concepts into user-centered experiences for stakeholders. Validate concepts through customer co-creation and usability testing, and collaborate with data science and engineering teams on representations of AI model behavior. Support adoption, user decision-making and engagement through intuitive, transparent interactions.
- Apply Experience Design frameworks and governance standards; manage sign-off, delivery quality gates, documentation and design-artifact repositories. Present project decisions, outcomes and learnings, and track developments in AI, Generative UX and interaction design.
Preferred skill: user experience interaction design.
Skills for this role
Interaction designUser researchEthnographyContextual inquiryRequirements gatheringFeasibility analysisCompetitive benchmarkingInformation architectureConversational designResponsible AIFigmaPrototypingUX architectureAI agentsDesign systemsUsability testingStakeholder collaborationGenerative UX