About this role
Noise is seeking a strategic leader to oversee and scale their customer experience function through AI-driven automation. The role involves deploying GenAI/LLM-based solutions, managing automation P&L, and leading CX transformation to improve customer satisfaction and reduce operational costs.
Skills for this role
Customer Experience StrategyAutomationGenerative AILLMsVoice BotsChatbotsIVRNLUSQLData AnalyticsCRMStakeholder ManagementBPO ManagementSix Sigma