About this role
The Data Science Analyst will join the Global Network Data & AI team to optimize contact center operations in the healthcare domain. The role involves leveraging machine learning, NLP, and generative AI to analyze customer conversations, build conversational AI models, and develop predictive analytics solutions.
Skills for this role
PythonSparkSQLMachine LearningNatural Language Processing (NLP)Generative AIDeep LearningTableauPower BIStatistical ModelingForecasting