New opportunity

IN_Senior Associate_GE4CX Conversational AI Developer_GCC_Advisory_Gurgaon

PricewaterhouseCoopers Services LLP · Gurugram, India

About this role

The Senior Associate will design, develop, and deploy advanced conversational AI solutions using the Google Gemini Enterprise for Customer Experience (GECX) platform. This role involves building multi-turn, multimodal AI workflows, integrating Contact Center AI components with enterprise systems, and optimizing customer engagement tools.

Skills for this role

GECX Agent StudioDialogflow CXAgent AssistCX InsightsBigQueryPostgres SQLPlaybooksCloud RunAPI ManagementMulti modal Agent SystemsRAGPythonNode.jsVertex AIGemini APIsPrompt EngineeringLLM fine-tuning