New opportunity

Solutions Expert & Support Engineer (CCaaS / AI)

Tadiran Telecom · New Delhi, India

About this role

The Solutions Expert & Support Engineer will assist in building and deploying conversational AI agents, handle logic mapping, and perform prompt engineering. The role also involves technical presales support, system configuration, and resolving technical support tickets for global clients.

Skills for this role

REST APIsWebhooksJavaScriptChatbotsPrompt EngineeringTechnical SupportSoftware ImplementationSales EngineeringCCaaSCPaaS