About this role
The Account Director, Digital Natives will play a pivotal role in OpenAI's Go-To-Market (GTM) team, driving the adoption and deployment of AI products. This role requires a blend of technical understanding, strategic vision, and partnership management to help customers leverage AI models effectively. Responsibilities include managing a portfolio of customer accounts, developing comprehensive account plans, and guiding customers from initial engagement through deployment and renewal. The successful candidate will own revenue targets, manage forecasts, and collaborate with research, engineering, and product teams to build complex customer programs. You will also monitor industry landscapes to inform product roadmaps and corporate strategy. Required qualifications include 7+ years of experience in selling and renewing PaaS or SaaS solutions, a proven track record of designing complex deal strategies, and experience working directly with C-level executives. Candidates must possess strong skills in communicating technical concepts and processing complex market intelligence. A customer-centric mindset, a passion for AI, and the ability to build systems and processes from the ground up are essential. This position is based in Delhi or Mumbai and operates on a hybrid model.