About this role
The ML Data Associate supports Amazon’s development and responsible deployment of generative AI and large language models by producing high-quality labeled and human-insight data. The role includes foundational labeling tasks such as dialogue evaluation across speech, text, audio, video and image data. The position is listed in Chennai, Tamil Nadu, India.
Responsibilities
- Follow labeling guidelines and use in-house tools to meet quality KPIs while maintaining customer privacy and the confidentiality of information.
- Make sound judgments when information is ambiguous or incomplete, switch between task categories, and support daily operational deliverables across multiple task types.
- Analyze root causes and error patterns, propose improvements to labeling quality, identify issues in standard operating procedures and tools, and help resolve internal queries during execution.
Required qualifications
- An associate’s degree or related work experience, and C1+ or equivalent English fluency.
- Strong business writing and advanced reading comprehension; analytical thinking, structured problem-solving, research and information synthesis, and close attention to detail.
- Ability to follow detailed instructions across projects, manage stakeholder relationships across departments, and use Microsoft Office Suite and common business applications at an advanced level.
Preferred qualifications
- A bachelor’s degree in a relevant field; requirements may vary by location, including India.
- 2+ years of professional experience demonstrating task execution, effective use of open-source resources for research, and adaptability to changing priorities.
- For support-function teams, 2–3 years of project coordination or management experience.
Skills for this role
Data labelingDialogue evaluationQuality assuranceRoot cause analysisAnalytical thinkingStructured problem-solvingResearchBusiness writingStakeholder managementMicrosoft Office SuiteEnglish language proficiencyProject coordination